Contents 5
System Online ROM flash component utility ...................................................................................... 59
Change control and proactive notification ........................................................................................ 59
Care Pack .................................................................................................................................... 60
Troubleshooting .......................................................................................................................... 61
Troubleshooting resources ........................................................................................................................ 61
Pre-diagnostic steps ................................................................................................................................. 61
Important safety information............................................................................................................ 61
Symptom information ..................................................................................................................... 63
Prepare the server for diagnosis ...................................................................................................... 64
Loose connections ................................................................................................................................... 64
Service notifications................................................................................................................................. 65
Troubleshooting flowcharts ....................................................................................................................... 65
Start diagnosis flowchart ................................................................................................................ 65
General diagnosis flowchart ........................................................................................................... 66
Server power-on problems flowchart ................................................................................................ 68
POST problems flowchart ............................................................................................................... 71
OS boot problems flowchart ........................................................................................................... 72
Server fault indications flowchart ..................................................................................................... 74
POST error messages and beep codes ....................................................................................................... 76
Battery replacement .................................................................................................................... 77
Regulatory compliance notices ..................................................................................................... 79
Regulatory compliance identification numbers............................................................................................. 79
Federal Communications Commission notice............................................................................................... 79
FCC rating label............................................................................................................................ 79
Class A equipment......................................................................................................................... 79
Class B equipment......................................................................................................................... 79
Declaration of conformity for products marked with the FCC logo, United States only....................................... 80
Modifications.......................................................................................................................................... 80
Cables................................................................................................................................................... 80
Canadian notice (Avis Canadien).............................................................................................................. 81
European Union regulatory notice ............................................................................................................. 81
Disposal of waste equipment by users in private households in the European Union......................................... 81
Japanese notice ...................................................................................................................................... 82
BSMI notice............................................................................................................................................ 82
Korean notice ......................................................................................................................................... 82
Chinese notice ........................................................................................................................................ 83
Laser compliance .................................................................................................................................... 83
Battery replacement notice........................................................................................................................ 83
Taiwan battery recycling notice................................................................................................................. 84
Power cord statement for Japan................................................................................................................. 84
Electrostatic discharge................................................................................................................. 85
Preventing electrostatic discharge .............................................................................................................. 85
Grounding methods to prevent electrostatic discharge.................................................................................. 85
Specifications............................................................................................................................. 86
Environmental specifications ..................................................................................................................... 86
Mechanical specifications ........................................................................................................................ 86
Power supply specifications ...................................................................................................................... 87
Technical support........................................................................................................................ 89
Before you contact HP.............................................................................................................................. 89