Contents 5
Array Diagnostic Utility .................................................................................................................. 63
Manual ROMPaq disaster recovery.................................................................................................. 63
Keeping the system current ....................................................................................................................... 63
Drivers ......................................................................................................................................... 63
Version control.............................................................................................................................. 64
ProLiant Support Packs ................................................................................................................... 64
Operating system version support.................................................................................................... 64
System Online ROM Flash Component Utility .................................................................................... 64
Change control and proactive notification ........................................................................................ 65
Care Pack .................................................................................................................................... 65
Troubleshooting.......................................................................................................................... 66
Troubleshooting resources ........................................................................................................................ 66
Server diagnostic steps ............................................................................................................................ 66
Important safety information...................................................................................................................... 66
Symbols on equipment ................................................................................................................... 67
Warnings and cautions.................................................................................................................. 67
Prepare the server for diagnosis ................................................................................................................ 68
Symptom information............................................................................................................................... 69
Service notifications................................................................................................................................. 69
Loose connections ................................................................................................................................... 69
Diagnostic steps...................................................................................................................................... 70
Start diagnosis flowchart ................................................................................................................ 70
General diagnosis flowchart ........................................................................................................... 71
Server power-on problems flowchart ................................................................................................ 73
POST problems flowchart ............................................................................................................... 76
OS boot problems flowchart ........................................................................................................... 77
Server fault indications flowchart ..................................................................................................... 79
POST error messages and beep codes....................................................................................................... 81
Battery replacement .................................................................................................................... 82
Regulatory compliance notices ..................................................................................................... 84
Regulatory compliance identification numbers............................................................................................. 84
Federal Communications Commission notice............................................................................................... 84
FCC rating label............................................................................................................................ 84
Class A equipment......................................................................................................................... 84
Class B equipment......................................................................................................................... 84
Declaration of conformity for products marked with the FCC logo, United States only....................................... 85
Modifications.......................................................................................................................................... 85
Cables................................................................................................................................................... 85
Canadian notice (Avis Canadien).............................................................................................................. 86
European Union regulatory notice ............................................................................................................. 86
Disposal of waste equipment by users in private households in the European Union......................................... 86
Japanese notice ...................................................................................................................................... 87
BSMI notice............................................................................................................................................ 87
Korean notice ......................................................................................................................................... 87
Laser compliance .................................................................................................................................... 88
Battery replacement notice........................................................................................................................ 88
Taiwan battery recycling notice................................................................................................................. 89
Power cord statement for Japan................................................................................................................. 89
Electrostatic discharge................................................................................................................. 90
Preventing electrostatic discharge.............................................................................................................. 90
Grounding methods to prevent electrostatic discharge.................................................................................. 90
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