Integrated Management Log .............................................................................................................. 82 
Remote support and analysis tools ............................................................................................................... 83 
HP Insight Remote Support software ................................................................................................... 83 
Keeping the system current .......................................................................................................................... 83 
Drivers ............................................................................................................................................ 83 
Version control ................................................................................................................................. 84 
ProLiant Support Packs ...................................................................................................................... 84 
Operating System Version Support ..................................................................................................... 84 
Firmware ......................................................................................................................................... 84 
HP Smart Update Manager ............................................................................................................... 85 
Change control and proactive notification .......................................................................................... 85 
Care Pack ....................................................................................................................................... 85 
Troubleshooting .......................................................................................................................... 86 
Troubleshooting resources ........................................................................................................................... 86 
Pre-diagnostic steps .................................................................................................................................... 86 
Important safety information .............................................................................................................. 86 
Symptom information ........................................................................................................................ 88 
Prepare the server for diagnosis ......................................................................................................... 89 
Loose connections ...................................................................................................................................... 89 
Service notifications .................................................................................................................................... 90 
Troubleshooting flowcharts .......................................................................................................................... 90 
Start diagnosis flowchart ................................................................................................................... 90 
General diagnosis flowchart .............................................................................................................. 91 
Server power-on problems flowchart .................................................................................................. 93 
POST problems flowchart .................................................................................................................. 96 
OS boot problems flowchart .............................................................................................................. 97 
Server fault indications flowchart ....................................................................................................... 99 
POST error messages and beep codes ....................................................................................................... 101 
System battery .......................................................................................................................... 102 
Regulatory compliance notices ................................................................................................... 103 
Regulatory compliance identification numbers ............................................................................................. 103 
Federal Communications Commission notice ............................................................................................... 103 
FCC rating label ............................................................................................................................ 103 
Class A equipment ......................................................................................................................... 103 
Class B equipment .......................................................................................................................... 103 
Declaration of conformity for products marked with the FCC logo, United States only ...................................... 104 
Modifications ........................................................................................................................................... 104 
Cables .................................................................................................................................................... 104 
Canadian notice (Avis Canadien) .............................................................................................................. 105 
European Union regulatory notice .............................................................................................................. 105 
Disposal of waste equipment by users in private households in the European Union ........................................ 105 
Japanese notice ....................................................................................................................................... 106 
BSMI notice ............................................................................................................................................. 106
 
Korean notice .......................................................................................................................................... 107 
Chinese notice ......................................................................................................................................... 107 
Laser compliance ..................................................................................................................................... 107 
Battery replacement notice ........................................................................................................................ 107 
Taiwan battery recycling notice ................................................................................................................. 108 
Power cord statement for Japan ................................................................................................................. 108 
Acoustics statement for Germany (Geräuschemission) .................................................................................. 108 
Electrostatic discharge ............................................................................................................... 109