Troubleshooting  98 
•  Server does not boot SmartStart 
Possible causes: 
•  Corrupted operating system 
•  Hard drive subsystem problem 
•  Incorrect boot order setting in RBSU 
  
Item  Refer to 
1 
HP ROM-Based Setup Utility User Guide 
(http://www.hp.com/servers/smartstart
) 
2  "POST problems flowchart (on page 96)" 
3 
  "Hard drive problems" in the HP ProLiant Servers Troubleshooting 
Guide located on the Documentation CD or on the HP website 
(http://www.hp.com/support
) 
  Controller documentation 
4 
"HP Insight Diagnostics (on page 81)" or in the HP ProLiant Servers 
Troubleshooting Guide located on the Documentation CD or on the HP 
website (http://www.hp.com/support
) 
5 
  "CD-ROM and DVD drive problems" in the HP ProLiant Servers 
Troubleshooting Guide located on the Documentation CD or on the 
HP website (http://www.hp.com/support
) 
  Controller documentation 
  "Loose connections (on page 89)"  
6 
"General memory problems are occurring" in the HP ProLiant Servers 
Troubleshooting Guide located on the Documentation CD or on the HP 
website (http://www.hp.com/support
) 
7 
  "Operating system problems" in the HP ProLiant Servers 
Troubleshooting Guide located on the Documentation CD or on the 
HP website (http://www.hp.com/support
) 
  "HP contact information (on page 114)"  
8 
  "Hardware problems" in the HP ProLiant Servers Troubleshooting 
Guide located on the Documentation CD or on the HP website 
(http://www.hp.com/support
) 
  Server maintenance and service guide, located on the 
Documentation CD or the HP website 
(http://www.hp.com/products/servers/platforms
) 
9  "General diagnosis flowchart (on page 91)"