HP ProLiant DL360 G9 - Hard Disk Drive Problems

Ite
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LED Status Definition Avaya recommendations and
information
Flashing
amber
The drive is not configured and
predicts the drive will fail
The drive must be replaced ASAP
if it is needed for current array.
Solid
amber
The drive has failed The drive must be replaced ASAP.
Off The drive is not configured by a
RAID controller
Reinsert drive if expected to rebuild
as part of array. If no LED activity
continues, try another unused drive
if possible. Tools to recreate the
RAID array can be accessed at
support.avaya.com. If a new array
is created all data from the
previous array will be destroyed.
Related links
External Maintenance Field Replaceable Units on page 14
Hard disk drive problems
Symptoms
Some possible symptoms indicating hard drive problems are:
• Drives have failed as indicated by HDD LEDs (
Hard drive LEDs on page 14) or alarmed by
Avaya application.
• There is an active disk drive failure alarm from an Avaya application
• Drives are not recognized by Avaya application
• Data is inaccessible
• Server response time is slower than usual
HP documentation references
• Troubleshooting Guide Volume 1: SAS, SATA, and SSD drive guidelines
• Troubleshooting Guide Volume 1: Drive problems (hard drives and solid state drives)
Helpful guidelines
When adding drives to the server, observe the following general guidelines:
• Drives must be of the same capacity to provide the greatest storage space efficiency when
drives are grouped together into the same drive array. Larger capacity drives can be used, but
will only utilize their capacity to match the size of the smallest drive in the array.
• Drives in the same logical volume must be of the same type. ACU does not support mixing
SAS, SATA, and SSD drives in the same logical volume.
Related links
External Maintenance Field Replaceable Units on page 14
Troubleshooting a hard disk drive on page 17
Replacing a hard disk drive on page 17
Maintaining and Troubleshooting the HP ProLiant DL360 G9 Server
November 2015 Maintaining and Troubleshooting the HP ProLiant DL360 G9 Server 16
Comments on this document? infodev@avaya.com