HP QuickDock - Page 27

Troubleshooting
Maintenance and Service Guide 2–3
Table 2-1
General Use and Connection
Problems and Solutions
(Continued)
Problem Possible Cause Solution
The computer shuts
down unexpectedly.
The QuickDock is not
connected to AC power,
draining the computer
battery.
Connect the AC adapter
to the QuickDock and to
an AC outlet.
The ports or jacks on the
QuickDock are not
working.
The QuickDock is not
connected to AC power.
Connect the AC adapter
to the QuickDock and to
an AC outlet.
The computer is not
connected to the
QuickDock correctly.
Disconnect the
expansion cable from the
computer, and then
reconnect the cable to
the computer.