HP QuickDock User Manual

Troubleshooting
Maintenance and Service Guide 2–5
Table 2-3
Video Problems and Solutions
Problem Possible Cause Solution
A connected home
entertainment system
does not have video.
The video cable is not
connected correctly.
Disconnect and
reconnect the video
cable.
The screen image is
displaying on the
computer.
Press fn+f4 on the
computer to switch the
image from the computer
to the external display.
The QuickDock is not
connected to AC power.
Connect the AC adapter
to the QuickDock and to
an AC outlet.
The computer is not
connected to the
QuickDock correctly.
Disconnect the
expansion cable from the
computer, and then
reconnect the cable to
the computer.
A video device
connected to the
external monitor port on
the computer does not
work.
When the computer is
connected to the
QuickDock, the external
monitor port on the
computer is disabled.
Use the external monitor
port on the QuickDock.

HP QuickDock Specifications

General

Brand	HP
Model	QuickDock
Category	Docking Station
Language	English