HP ZR2440w User Manual

Table A-1 Common Problems (continued)
Problem Possible Cause Solution
The screen displays the message,
Check Video Cable.
Monitor video cable is
disconnected or loose.
Connect the appropriate video cable (DisplayPort,
DVI-D, HDMI, or VGA) between the computer and
monitor. Be sure that the computer power is off
while connecting the video cable.
The screen displays the message,
Input Signal Out of Range...
Video resolution and/or
refresh rate are set higher than
what the monitor supports.
Restart the computer and enter Safe Mode (on
Windows systems, do this by holding down the F8
key during boot). Change the settings to a
supported setting (see
Preset Display Resolutions
on page 46). Restart the computer so that the new
settings take effect.
The monitor is off but it did not seem to
enter into a low-power sleep mode.
The monitor's power saving
control is disabled.
In the monitor's OSD menu, select Management
> Power Saver. The control should be set to On
to allow the monitor to enter into low-power mode.
The screen displays the message, OSD
Lockout
The monitor's OSD Lockout
function is enabled.
Press and hold the Menu button for 10 seconds to
unlock the OSD function.
Power Button Lockout is
displayed.
The monitor's Power Button
Lockout function is enabled.
Press and hold the Power button for 10 seconds to
unlock the power button function.
Online Technical Support
For online access to technical support information, self-solve tools, online assistance, community forums
of IT experts, broad multivendor knowledge base, and monitoring and diagnostic tools, go to
http://www.hp.com/support
Preparing to Call Technical Support
If you cannot solve a problem using the troubleshooting tips in this section, you may need to call
technical support. Have the following information available when you call:
●
The monitor model and serial numbers. If your monitor has a pull-out information card, these
numbers are on it
●
Purchase date on invoice
●
Conditions under which the problem occurred
●
Error messages received
●
Hardware configuration
●
Name and version of the hardware and software you are using
ENWW
Online Technical Support
41
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HP ZR2440w Specifications

General

3D	No
Pixel pitch	0.270 x 0.270 mm
Aspect ratio	16:10
Response time	6 ms
Display surface	Matt
Display diagonal	24 \
Display resolution	1920 x 1200 pixels
Viewable size diagonal	611.3 mm
Contrast ratio (dynamic)	2000000:1
Contrast ratio (typical)	1000:1
Display number of colors	-
Digital vertical frequency	24 - 60 Hz
Digital horizontal frequency	24 - 80 kHz
Display brightness (typical)	350 cd/m²
Supported graphics resolutions	1920 x 1200 (WUXGA)
HDCP	Yes
USB hub version	2.0
DVI-D ports quantity	1
USB Type-A downstream ports quantity	4
Ethernet LAN (RJ-45) ports	0
Tilt angle range	-5 - 35 °
Height adjustment	100 mm
Panel mounting interface	100 x 100 mm
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.5 W
Power consumption (typical)	48 W
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
Cables included	DisplayPort, DVI, USB
Certification	EPEAT Gold, CB, CE, FCC, ETLus, VCCI, C-tick, BSMI, TUV-S, ISO9241-307, TUV-GS, CCC, CECP, CEL, NOM, PSB, KC, GOST, ISC
Country of origin	China
Compliance industry standards	TCO 5.0
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Depth (without stand)	61 mm
Width (without stand)	562 mm
Height (without stand)	368 mm
Weight (without stand)	7600 g