224 3B. Web and Data Services
Data Services FAQs
How will I know when my device is ready for data service?
Your user name (for example, bsmith01@sprintpcs.com)
will be displayed when you access
Settings > About
phone > Phone identity > Current username.
How do I sign in for the first time?
You are automatically signed in to access data services
when you turn on your device.
How do I know when my device is connected to data
services?
Your device automatically connects when you use data
service or an incoming message arrives. You will also
see the or indicator.
Can I make calls and use data services at the same time?
Depending on the current configuration of your device,
you may be able to make calls and use data services
at the same time.
With DDTM off (default, configured in
Call settings):
# If you are using the 3G data network, when a voice
call comes in, data transmission is suspended and
will automatically resume when you complete your
voice call.
# If you are on a voice call, you will not be able to
establish a 3G data connection.
With DDTM on (configured in Call settings):
# You cannot use voice and data services
simultaneously. If you receive a call while data
service is active, your device will forward the call to
voicemail. You can place an outgoing call at any
time, but it will interrupt any in-progress data session.
Your device will not automatically resume an
interrupted data session.
With DDTM off or on:
# You can make or receive a voice call while you are
connected to the 4G data network. Incoming calls
will not disrupt or suspend your data connection.
When is my data connection active?
Your connection is active when data is being
transferred. Outgoing calls are allowed; incoming calls
go directly to voicemail. When active, the
or
indicator animates on your device’s display screen.
To Next Page
Loading...
