HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
1.20 Does my phone support flash playback? If not, can I install a third-party flash player for flash playback? ............. 29
1.21 Does my phone come with a headset? What line order does my phone support? ..................................................... 30
1.22 Preinstalled applications and versions ...................................................................................................................... 30
1.23 microSD card compatibility test ............................................................................................................................... 30
1.24 Basic functions.......................................................................................................................................................... 31
2 Common settings......................................................................................................................... 32
2.1 Email ........................................................................................................................................................................... 32
2.1.1 How do I configure email settings? ......................................................................................................................... 32
2.1.2 Can I view emails when no Internet connection is available on my phone? ............................................................ 37
2.1.3 How do I log in to my Gmail account? .................................................................................................................... 37
2.1.4 How do I synchronize contacts and calendar events? .............................................................................................. 37
2.2 Wi-Fi settings .............................................................................................................................................................. 37
2.2.1 How do I connect my phone to a Wi-Fi network? ................................................................................................... 37
2.2.2 What Wi-Fi protocols does my phone support? ....................................................................................................... 39
2.2.3 Sometimes I cannot open web pages over a Wi-Fi connection. Why? .................................................................... 39
2.2.4 I have turned on Wi-Fi on my phone, but it cannot detect signals from Wi-Fi hotspots. What can I do? ................ 39
2.2.5 How do I know whether my phone is using its mobile data connection or a Wi-Fi connection to access the Internet?
.......................................................................................................................................................................................... 40
2.2.6 I cannot connect to a Wi-Fi hotspot. Why? .............................................................................................................. 40
2.2.7 My phone's Wi-Fi connection automatically disconnects after the screen times out. What can I do? ..................... 40
2.3 Can I use my phone as a mobile Wi-Fi hotspot and access the Internet from another device using my phone's data
connection? ....................................................................................................................................................................... 40
2.4 How do I connect my phone to a Wi-Fi hotspot with a static IP address to access the Internet? ................................ 42
2.5 How do I set my phone to work as a modem and provide Internet access for computers?......................................... 43
2.6 Tone settings ............................................................................................................................................................... 43
2.6.1 How do I set the phone ringtone? ............................................................................................................................ 43
2.6.2 How do I enable or disable vibration for incoming calls and messages? ................................................................. 44
2.6.3 How do I set a custom audio file as the ringtone or notification tone? .................................................................... 44
2.6.4 Can I set a ringtone for a contact group? ................................................................................................................. 44
2.6.5 How do I disable touch sounds? .............................................................................................................................. 44
2.7 Languages and keyboards ........................................................................................................................................... 44
2.7.1 How do I change the system language? ................................................................................................................... 44
2.7.2 What can I do if I can't use a newly installed text input method? ............................................................................ 44
2.7.3 How do I change the system font size? .................................................................................................................... 44
2.7.4 Can I change the system font style? Does WeChat support font style changing? .................................................... 44
2.7.5 What text input methods does my phone come with? .............................................................................................. 45
2.7.6 How do I switch to the stroke input method? .......................................................................................................... 45
2.7.7 How do I disable key press vibration? ..................................................................................................................... 45
2.8 Internet access ............................................................................................................................................................. 45
2.8.1 How do I set a SIM card as the primary SIM card and the other as the secondary one? ......................................... 45
2.8.2 How do I clear my browser's cache and browsing history? ..................................................................................... 45
2.8.3 How do I view a web page in full screen or save a web page to bookmarks? ......................................................... 45
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