12
5 FAQ
Am I getting a Wi-Fi router with the product?
o Yes the Router (B310s) has the in-built Wi-Fi feature
What should I do if I forget my Wi-Fi Key (Password)?
o The Wi-Fi Key is available under the Router or call the
Dialog Hotline on 117100100 and ask directions to reset
How Can I do Relocation, if required?
o Call the Dialog Hotline 117100100 for more details
What are the devices which can be connected to my Router - (B310s)
o PC/Switch/Router (Through Ethernet or LAN)
o Wi-Fi enabled devices
o Analog Phone/Fax
Cannot take or -receive calls.
o Ensure that the analog phone is in working condition and
connected to the router (B310s) correctly.
o Ensure you have purchased the Broadband + Voice
Package,
Note : Voice is not available for broadband only packages.
HowcanIcheckmyusage?
There are 2 ways to check your usage
o Through the MY Account Portal on www.dialog.lk
o Through the Dialog Self Care APP
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