Huawei B315S-607 User Manual

RBI CUSTOMER CONNECTION OFFLINE USER’S GUIDE
This Guide includes basic instructions which needs to be followed when internet
connection goes OFFLINE.
UBB customers have either B315 or B525 modem.
If the connection stops working, check the color of the MODE light (second light from
left) on the modem. For the internet to work, MODE light should be either Turquoise for
4G or Dark blue for 3G.
If the MODE light is RED, then follow the given instructions.
1. Turn the modem off from the wall power socket.
2. Remove the SIM card from the modem.

Huawei B315S-607 Specifications

General

Model	B315S-607
Category	Network Router
Wireless Standards	802.11b/g/n
Frequency Bands	2.4 GHz
SIM Card Slot	Yes
3G/4G Support	Yes
Max WiFi Speed	300 Mbps
LTE Download Speed	150 Mbps
LTE Upload Speed	50 Mbps
External Antenna	Yes
Ethernet Ports	4
Phone Port	Yes
Antennas	2
Power Supply	12V / 1A
Dimensions	186 x 139 x 46 mm
Weight	Approx. 275g
USB Port	1 x USB 2.0
Network Bands	LTE FDD: B1/B3/B7/B8

Summary

Offline Connection Troubleshooting Steps

Checking Modem Status Lights

Check the modem's MODE light color to diagnose internet connectivity issues.

Initial Modem Offline Procedures

Steps to power off the modem and remove the SIM card when the connection is offline.

Antenna Cable Management

Guidance on unscrewing and reattaching modem antenna cables during troubleshooting.

Modem Restart and SIM Reinsertion

Instructions for reassembling the modem and restarting it after SIM removal.

Accessing Modem Interface

Connecting to the Modem

How to connect a PC to the modem via WiFi or LAN cable for interface access.

Logging into the Modem

Steps to open a browser and enter the modem's IP address to reach the login page.

Entering Login Credentials

How to enter the username and password to access the modem's administrative interface.

Managing Password Prompts

Advice on handling password change prompts after initial login.

Checking Connection Status via Interface

How to view connection status and restart it from the modem's home page.

Diagnosing Slow Internet Connection

Checking Network Outages

How to check Vodafone's network status page for regional outages.

Resetting Modem for Slow Speeds

Re-executing modem reset steps and logging in for slow connection issues.

Recording Diagnostic Parameters

How to note key modem parameters like IP, RSSI, and PCI for escalation.

Modem Configuration and Updates

Firmware Update Procedure

Steps to check for and install the latest modem firmware from the UBB website.

Setting Preferred Network Mode

How to select preferred 3G or 4G network settings within the modem interface.

Configuring Antenna Settings

Adjusting antenna settings based on the number of external cables connected.

Final Troubleshooting Steps and Support

Performing Speed Tests

How to conduct multiple hardwired speed tests and record results.

Important Warning: Factory Reset

Crucial advice against performing a factory reset to avoid losing settings.

Contacting UBB Helpdesk

Information on how to contact UBB support after following troubleshooting steps.