SUN2000-43KTL-IN-C1
User Manual
Copyright © Huawei Technologies Co., Ltd.
Cause ID = 1
The inverter is installed in
a place with poor
ventilation.
The ambient temperature
exceeds the upper
threshold.
The internal fan works
abnormally.
1. Check the ventilation and ambient
temperature of the SUN2000 installation
position.
2. If the ventilation is poor or the ambient
temperature exceeds the upper threshold,
improve the ventilation and heat
dissipation.
3. If the ventilation and ambient temperature
both meet requirements, contact Huawei
technical support.
Abnorma
l SPI
Commun
ication
Cause ID = 1
An unrecoverable fault occurs
on a circuit inside the
SUN2000.
Turn off the AC output switch and DC input
switch. Then turn on the AC output switch
and DC input switch after 5 minutes. If the
fault persists, contact Huawei technical
support.
Cause ID = 1
The neutral wire or PGND
cable does not connect to
the inverter.
The SUN2000 output side
does not connect to an
isolation transformer when
the PV string output is
grounded.
1. Check that the neutral wire or PGND cable
properly connects to the inverter.
2. If the PV string output is grounded, check
that the SUN2000 output side connects to
an isolation transformer.
Cause ID = 1/3/21/23/27
An unrecoverable fault occurs
on a circuit inside the
SUN2000.
Turn off the AC output switch and DC input
switch. Then turn on the AC output switch
and DC input switch after 5 minutes. If the
fault persists, contact Huawei technical
support.
Cause ID = 4
The sampling control board
has an abnormal voltage,
which may be caused by the
following:
The internal power chip of
the sampling control board
is faulty.
The detection circuit
becomes faulty.
1. When the alarm is generated, the inverter
shuts down automatically. When the fault
is rectified, the inverter starts
automatically.
2. If the alarm occurs repeatedly, contact
Huawei technical support.
Cause ID = 1/2/3
During inverter software
upgrade, the version of the
software loaded is incorrect.
Check whether you have performed a
software upgrade recently. If yes, upgrade the
software to the correct version again.