Huawei TE40 - User Manual

Other manuals for Huawei TE40

Administrator's Guide180 pages

User Guide48 pages

Quick Installation Guide7 pages

Quick Operation Guide2 pages

Questions and Answers

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Katherine CarterAug 16, 2025
How to fix Huawei TE40 Conference System if it fails to connect to the Internet or download images?
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  Robert HebertAug 16, 2025
  If your Huawei Conference System displays a message indicating a failure to connect to the Internet or download images, it may be due to: * Missing the latest operating system or Internet Explorer patches. Install the latest patches. * Internet Explorer's security level being too high, or the endpoint IP address not being in the trusted sites list. To resolve this: 1. In Internet Explorer, go to Tools > Internet Options. 2. Click the Security tab, select Trusted sites, and then click Sites. 3. Add your endpoint IP address to the zone and click Add. 4. Click OK.
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Steven RoblesAug 19, 2025
What to do if Huawei TE40 does not display remote site video during a conference?
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  Steven Perez IIAug 19, 2025
  If your Huawei Conference System displays your local site's video but not the remote site's during a conference, there might be several reasons: * A local or remote loopback test might be in progress. Stop all loopback tests. * The video bandwidth frame rate might be zero, indicating no video is being sent from the remote site. Contact the remote site administrator. * The remote site might be intentionally sending a blue screen. Contact the remote site administrator. * The video output port might be set to display your local site's video. Change the video output port to display the remote site's video.
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coxjerryAug 22, 2025
What to do if Huawei Conference System cannot place calls to remote site using IP address?
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  Jessica ThomasAug 22, 2025
  If your Huawei Conference System cannot place a call to a remote site using the IP address, this could be due to: * The local or remote endpoint not being connected to an IP network. Verify the endpoint is connected to the IP network by checking that the LAN indicator is steady green. Perform a Network Test by going to Advanced > Diagnostics > Network Test and pinging the remote site's IP address. Also, verify the IP network settings under Advanced > Settings > Network > IP. * Incorrect NAT settings. If your local endpoint is on a private network and the remote endpoint is on a public or different private network, check if your endpoint can communicate with a public network. If it can't, verify NAT settings under Advanced > Settings > Network > Firewall.
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Laura JordanAug 26, 2025
Why can't Huawei TE40 Conference System sites call each other using site numbers?
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  Mallory JonesAug 26, 2025
  If your Huawei Conference System site and a remote site cannot call each other using site numbers, it's likely that one or both sites have not registered with a GK (Gatekeeper). A GK translates site numbers into IP addresses. Verify GK registration settings and ensure both your site and the remote site are registered with a GK.
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johnsonjoanAug 28, 2025
What to do if Huawei TE40 Conference System's display device does not display video?
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  Cynthia FletcherAug 28, 2025
  If your Huawei Conference System's display device does not display the remote controlled UI or your site's video while the endpoint is powered on and not in a conference, check the following: * Ensure the display device is powered on. * Verify the correct video channel is selected on the display device using the remote control. * Check the video settings of the endpoint and display device. Retain the default values for the video parameters. * Make sure the video cable between the endpoint and display device is securely connected.
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Scott MorenoAug 31, 2025
What to do if Huawei Conference System button text is not fully displayed?
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  Sarah CooperAug 31, 2025
  If button text is not fully displayed on your Huawei Conference System, it might be because Internet Explorer is ignoring font styles specified on web pages. To fix this: 1. In Internet Explorer, go to Tools > Internet Options. 2. On the General tab, under Appearance, click Accessibility. 3. In the Accessibility dialog box, deselect all options. 4. Click OK.
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David WigginsSep 3, 2025
What to do if Huawei Conference System local VGA display cannot display shared computer desktop?
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  Kathleen RobertsSep 3, 2025
  If your Huawei Conference System's local VGA display cannot display the shared computer desktop from a remote site during a conference, the resolution of the remote computer might exceed the maximum resolution supported by the endpoint. Ask the remote site administrator to change the resolution and refresh rate of the remote computer to those the endpoint supports.
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stevensnicoleSep 6, 2025
What to do if Huawei TE40 Conference System records of the local address book cannot be exported?
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  Gloria WilsonSep 6, 2025
  If the records of the local address book cannot be exported from your Huawei Conference System, it is likely that the pop-up blocker is enabled on your browser. To disable it: * For Internet Explorer: On the Internet Explorer menu bar, choose Tools > Pop-up Blocker > Turn Off Pop-up Blocker. * For Firefox: Choose Tools > Options. On the General tab, select Show the Downloads window when downloading a file. On the Privacy tab, select Accept cookies from sites. Then click OK to save the settings.
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Jimmy FrederickSep 9, 2025
What to do if Huawei TE40 Conference System displays message about reaching limit of connections to the endpoint?
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  Kathleen MendozaSep 9, 2025
  If you see a message indicating that the number of connections to the Huawei Conference System endpoint has reached its limit when using Telnet, it means the maximum number of connections has been reached. Disconnect some Telnet connections.
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Robin GuerraSep 12, 2025
Why is Huawei Conference System's web interface responding slowly in Internet Explorer 6?
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  Tammy Parsons PhDSep 12, 2025
  If the Huawei Conference System's web interface responds slowly when using Internet Explorer 6, it's likely because the JavaScript engine of Internet Explorer 6 is outdated or missing required patches. Consider installing Microsoft Windows Script 5.7 (recommended) or installing the necessary patches.