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Huawei eSpace IAD User Manual

Huawei eSpace IAD
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eSpace IAD
V300R001C07
Troubleshooting
Issue
02
Date
2012-02-29
HUAWEI TECHNOLOGIES CO., LTD.

Table of Contents

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Huawei eSpace IAD Specifications

General IconGeneral
Operating Temperature0°C to 40°C
Storage Temperature-40°C to 70°C
Voice ProtocolsSIP, H.248
Fax over IPT.38
SecurityTLS, SRTP, HTTPS
ManagementSNMP
PortsFXS, FXO, Ethernet
Power SupplyAC 100V-240V

Summary

1 Overview

1.1 Fault Level

Classifies faults into emergency and ordinary categories based on impact and scope.

1.2 Precautions

Details safety measures and operational precautions to be observed before troubleshooting.

1.3 Troubleshooting Process

Outlines the structured steps for troubleshooting, from information collection to support.

2 Analyzing and Rectifying Faults

2.1 Call Faults

Covers issues related to voice calls, including one-way audio and call setup problems.

2.2 Fax and Modem Faults

Addresses troubleshooting for fax and modem services, including sending/receiving issues.

2.3 Other Faults

Details faults not related to voice or fax/modem, such as grounding and network issues.

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