Huawei eSpace IAD - Multiple Iads Connected to the same ONU;ONT Cannot Ping each Other; IAD Cannot Register with the Softx3000

eSpace IAD
Troubleshooting
2 Analyzing and Rectifying Faults
Issue 02 (2012-02-29)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
53
2.3.18 Multiple IADs Connected to the Same ONU/ONT Cannot
Ping Each Other
Symptom
Multiple IADs connected to the same ONU/ONT cannot ping each other.
Cause
The possible causes are as follows:

The configuration on the ONU/ONT is incorrect.

The IP address of the IAD conflicts with that of another IAD.
Solution
Step 1 Verify that no IP address conflict occurs.
Step 2 Connect a switch to the ONU/ONT, and connect all IADs to the switch. Check whether the
fault is rectified.

If yes, the procedure ends.

If no, go to Step 3.
Step 3 Modify the configuration on the ONU/ONT. For details, see the related ONU/ONT document.
Step 4 Check whether the fault is rectified.

If yes, the procedure ends.

If no, go to Step 5.
Step 5 Contact Huawei technical support.
----End
2.3.19 IAD Cannot Register with the SoftX3000
Symptom
The IAD cannot register with the SoftX3000.
Cause
The possible causes are as follows:

The protocol mode is incorrect.

The network is disconnected.

The domain name is incorrect in the MGCP mode.

The softswitch configuration is incorrect.

The phone number is used by another phone.