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Hubble Dream+ - Help; Resolving Lost Connection; Password Recovery Assistance

Hubble Dream+
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19
Cleaning
English
8. Cleaning
Clean the Smart camera with a slightly damp cloth or with an anti-static
cloth. Never use cleaning agents or abrasive solvents.
Cleaning and care
Do not clean any part of the product with thinners or other solvents and
chemicals – this may cause permanent damage to the product which is
not covered by our warranty.
Keep the Smart camera away from hot, humid areas or strong sunlight,
and don’t let it get wet.
Every effort has been made to ensure high standards of reliability for
your Smart camera. However, if something does go wrong, please do
not try to repair it yourself – contact Customer Service for assistance.
IMPORTANT
Always switch off and disconnect the power adaptor before cleaning your
smart camera.
9. Help
Noise interference on your device
To avoid background noise or echoes, ensure that there is enough
distance between your device and the Wi-Fi® Camera Unit.
Use of other 2.4 GHz products, such as Bluetooth™ systems or microwave
ovens, may cause interference with this product. Keep the Wi-Fi® Camera
Unit at least 1m away from these types of products, or switch them off if
they appear to be causing interference.
Lost connection
Check your Wi-Fi® settings. If necessary, reset your Wi-Fi®. Ensure that
the Wi-Fi® Camera Unit is switched ON. Wait a few minutes to make the
connection with your Wi-Fi® network.
If you forgot your password
If you do not remember your Hubble for partners App password, tap
Forgot Password and submit your e-mail address. A new password will be
sent to your e-mail address.

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