Hubble Dream+ - Supported Platforms for Access

23
Help
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Camera When I try to view
the Camera, I get a
prompt for Camera
rmware upgrade.
What should I do?
Please upgrade your rmware. This
takes around 5 minutes. We push
upgrades from time to time to
improve the Camera features.
General Which platforms
are supported
for accessing my
Camera?
Minimum requirement:
Android™ 8.0
iPhone
®
/iPad
®
iOS version 12.0
General I do not hear any
sound when I am
accessing a remote
Camera.
You can tap on the speaker icon
in the video stream screen to hear
audio. By default the audio is not
ON when you are accessing a
remote Camera.
General What is the meaning
of “Local Camera”
and “Remote
Camera”?
When you are accessing your
Camera from the same wireless
network (Home) in which it is
congured, it is a Local Camera.
When you are accessing your
Camera away from your home it
is a Remote Camera. You may be
using 3G, 4G or 4G LTE or a Wi-Fi
®
connection outside of your home.