Why doesn't the side button of my Huion Monitor pen work?
When pressing the side button on your Huion Monitor pen, make sure that the nib isn’t touching the display surface and the distance between the nib and surface is within 10mm.
How to troubleshoot a Huion Monitor when the power indicator doesn't flash?
First, ensure that the power is on for your Huion Monitor. Then, check the socket and power cable.
Why does my Huion Monitor only display wallpaper and task bar?
This is because you are under extended mode. This is normal. If you are not familiar with extended mode, we recommend you to use in Duplicate/Mirror mode. For Windows OS: Press keyboard combination---windows+p---then choose Duplicate. For Mac OS: System Preference---Displays--- Arrangement--- Check "Mirror Displays". If you decide to use in Extended mode, make sure to choose pen display as Work Area in Driver. It is usually 'Display 2' for your Huion Monitor.
What to do if my Huion Monitor shows no signal?
First, ensure the 3-in-2 cables are securely connected. If you're using a desktop computer, verify that the HDMI port is plugged into the graphics card on the tower, not the motherboard. For Windows OS, press 'Windows+p' and select 'Duplicate' or 'Extend', avoiding 'Computer Only' or 'Projector Only'. If your computer lacks an HDMI port, use an HDMI adapter, recommending DVI/VGA/Display Port/Type-C/Thunderbolt to HDMI adapters over USB to HDMI adapters or USB hubs.
Why can’t my computer enter sleep mode with Huion Monitor?
When you are not using your Huion Monitor display, do not leave the pen on the display surface, as this will prevent the computer from going to sleep.
How to fix blurred images on Huion Monitor?
Please set the display resolution of your Huion Monitor to 1920 x 1080.
Why are the press keys not working on my Huion Monitor?
First, confirm that the Press Keys function is enabled in the driver. Next, ensure you have correctly defined the Press Keys. Finally, check if the press lock switch is in the unlock position on your Huion Monitor.
How to fix no pen pressure in graphics software on Huion Monitor?
You may have installed other display drivers or opened the drawing software when installing the driver for your Huion Monitor. Please uninstall all drivers and close the drawing software, then reinstall the driver. It’s best to restart your computer after the installation.
How to resolve the deviation between the tip and the cursor on Huion KAMVAS 13?
Try calibrating the device.
Why the side button of the pen doesn’t work on Huion KAMVAS 13?
When pressing the side button, ensure the nib isn't touching the glass surface and that the distance between the nib and the surface is within 10mm.
Guides users through downloading and installing the necessary tablet driver software.
Manages device preferences, including language, color themes, auto-start options, and driver updates.
Lists detailed performance metrics and technical data for the digital pen and the device.
Solutions for resolving problems where the pen display shows no image or connection.
Solutions for when pressure sensitivity is not detected in drawing software.
Provides steps to resolve issues where the digital pen is unresponsive or not functioning.
Troubleshooting guide for when the device's programmable press keys fail to operate.
Solutions for when the computer fails to detect or recognize the connected pen display.
General| Resolution | 5080 lpi |
|---|---|
| Working area | 293.76 x 165.24 mm |
| Device interface | USB |
| Connectivity technology | Wired |
| Number of programmable keys | 8 |
| Pen included | Yes |
| Pressure levels | 8192 |
| Pen report rate (points per second) | 266 |
| Pixel pitch | 0.213 x 0.213 mm |
| Aspect ratio | 16:9 |
| Response time | 25 ms |
| Display diagonal | 13.3 \ |
| Display number of colors | 16.78 million colors |
| USB Type-C ports quantity | 1 |
| Product color | Black |
| Mac operating systems supported | Mac OS X 10.12 Sierra |
| Windows operating systems supported | Windows 10, Windows 7, Windows 8 |
| Input voltage | 100 - 240 V |
| AC input frequency | 50 - 60 Hz |
| AC adapter output current | 1 A |
| AC adapter output voltage | 12 V |
To Next Page
