Message Cause Action
Outside work area
The boundary wire connections to the
charging station are crossed.
Make sure that the boundary wire is
connected correctly to the charging sta-
tion. Refer to
To install the boundary
wire on page 22
.
The boundary wire is too close to the
edge of the work area.
Make sure that the boundary wire is put
down correctly. Refer to
To install the
boundary wire on page 22
.
The work area slopes too much by the
boundary loop.
The boundary wire is laid in the wrong
direction around an island.
Disturbances from metal objects (fen-
ces, reinforcement steel) or buried ca-
bles close by.
Try to move the boundary wire and/or
make more islands in the work area to
increase the signal strength.
The product finds it hard to distinguish
the signal from another product installa-
tion close by.
Put the product in the charging station
and generate a new loop signal. Refer
to
To create a New loop signal on page
28
.
Empty battery
The product cannot find the charging
station.
Change the position of the guide wire.
Refer to
To install the guide wire on
page 23
.
Check the installation settings about
how to find the charging station. Refer
to
Methods for the product to find the
charging station on page 31
.
The battery is spent. Replace the battery. Refer to
Battery
on page 42
.
The charging station’s antenna is de-
fective.
Check if the indicator lamp in the
charging station flashes red. Refer to
Indicator lamp in the charging station
on page 52
. This problem requires ac-
tion by authorized service technician.
No drive
The product has hit an obstacle and
stopped or the wheels cannot move on
the wet grass.
Free the product and rectify the reason
for the lack of drive. If it is due to wet
grass, wait until the lawn has dried be-
fore using the product.
The work area includes a steep slope. Maximum guaranteed slope is %.
Steeper slopes should be isolated. Re-
fer to
To put the boundary wire in a
slope on page 19
.
The guide wire is not laid at an angle
on a slope.
If the guide wire is laid on a slope, it
must be laid at an angle across the
slope. Refer to
To make a secondary
area on page 20
.
46 - Troubleshooting
1230 - 002 - 30.03.2020
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