6.3 Information messages
The list below shows a number of information messages that may be found in the
Messages
menu in the Automower
®
Connect app. Contact your local Husqvarna representative if the same message appears often.
Message Cause Action
Low battery
The product cannot find the charging station. Change the position of the guide wire. Refer
to
To examine where to put the guide wire on
page 18
.
Make sure that the installation settings about
how to find the charging station is correct.
Refer to
Battery on page 35
.
The battery is spent. Replace the battery. Refer to
Battery on
page 35
.
The charging station’s antenna is defective. Check if the indicator lamp in the charging
station flashes red. Refer to
LED indicator
lamp on the charging station on page 43
.
This problem requires action by authorized
service technician.
Settings restored
Confirmation that a
Reset all user settings
has been carried out.
This is normal. No action required.
Limited cutting height
The cutting height adjustment cannot move. Examine the cutting height adjustment and
remove grass or other objects. If the problem
stays, speak to your approved servicing deal-
er.
Unexpected cutting
height adj
Limited cutting height
range
Cutting height prob-
lem
Cutting height
blocked
Cutting system imbal-
ance
The product has discovered vibrations in the
cutting disc.
Verify that the blades and screws are intact
and not worn out. Verify that all blades are
correctly mounted. Check that no double
blades are mounted on any of the three
blade positions.
Slope too steep
The product stopped because the slope is
too steep.
Change the installation of the boundary wire
to not include this steep part of the work
area. Refer to
To examine where to put the
boundary wire on page 15
.
Guide 1 not found
Guide 2 not found
Guide 3 not found
The guide wire is not connected to the charg-
ing station.
Check that the guide wire’s connector is
tightly connected to the charging station. Re-
fer to
To install the guide wire on page 21
.
Break in the guide wire. Find out where the break is. Replace the
damaged section of the guide wire with a
new loop wire and splice using an original
coupler.
The guide wire is not connected to the boun-
dary loop.
Check that the guide wire is connected cor-
rectly to the boundary loop. Refer to
To in-
stall the guide wire on page 21
.
1457 - 005 - 16.10.2020 Troubleshooting - 41
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