Hygiena SystemSURE Plus v2 - 7.3 Luminometer Error Codes

26
7.3 Luminometer Error Codes
During normal operation, the luminometer performs
various self-checks on its internal components. If a
problem is detected, the display will show an error
number:
Error Code
Possible Causes
E1
Not applicable on the luminometer
E2
Temperature out
of range
 The luminometer is being used outside of the
specified operating temperature range (see
section 10)
 The luminometer has been stored in an
environment which is outside of its specified
operating temperature range
 Luminometer damaged or faulty
E3
Erratic
measurement
 Luminometer environment unstable or used in
an area of high electromagnetic noise
 Luminometer tilted while measurement being
performed
 Luminometer lid damaged and allowing light in
 Protective pocket dirty or severely scratched
 Luminometer damaged or faulty
E4
User settings
undefined
 The user configurable settings are undefined -
check and re-set the CLOCK format, User:,
Plan: and Prog: data
E5
Program, Test
Plan or User ID
undefined
 Program thresholds not defined, and have been
reset to the default values (10
 and
30)
 Test Plan data not defined
 User ID not defined
E6
Calibration self-
checks failed
 Power the luminometer off and then back on
 Luminometer operating environment unstable
 Protective pocket dirty or severely scratched
 Lid not fully closed
 Lid seal damaged
 Protective pocket damaged
 Luminometer damaged or faulty
E7
Internal memory
failure
 Batteries are low or loose
 Luminometer memory damaged or faulty
E8
Internal reader
fault
 Batteries are flat or loose
 Luminometer sample reader is damaged or
faulty
E9
Internal error
 Batteries are flat or loose
 Luminometer dropped or subjected to shock or
vibration
 Luminometer damaged or faulty