SECTION 4: TROUBLESHOOTING GUIDE
The programmer will notify you of incidents that are out of the
ordinary. Here are some of the screens that may be encountered.
1. LOSS OF COMMUNICATION
• This screen will appear if the programmer is unable to
communicate with your vehicle’s computer. If the problem
is corrected, the programmer will automatically restart the
programming process. Take these steps to correct the problem:
1. Make sure that the ignition key is in the RUN position and
that the engine is not running.
2. Make sure that both ends of the cable are securely attached.
3.
Wait at least five (5) minutes for the programmer to re-establish
communication and program the vehicle.
4. If the three (3) steps above do not correct the problem,
call Hypertech at 901-382-8888.
2. CABLE REMOVED WHILE PROGRAMMING
• The programmer will lose power during programming if
the cable is removed for any reason. If this happens, simply
reconnect the cable and press the s arrow. The programmer
will identify your vehicle and then display:
• The programmer will then continue programming from where
it was interrupted.
NOTE: If the programmer was interrupted during the
Reading stage, programming will NOT be considered
interrupted, and the programmer will proceed to
Section 2 on page 7.
19
COMMUNICATION LOST:
RETRYING
PROGRAMMING WAS
INTERRUPTED...
PROGRAMMING WILL
CONTINUE NOW
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