Hytera BD502i - Troubleshooting

7
Troubleshooting
Phenomena Analysis Solution
The radio cannot be
turned on.
The battery may be installed improperly. Remove and reattach the battery.
The battery power may run out. Recharge or replace the battery.
The battery may suffer from poor contact caused by dirtied
or damaged battery contacts.
Clean the battery contacts or replace the battery.
During receiving,
the voice is weak,
discontinuous or
totally inactive.
The battery voltage may be low. Recharge or replace the battery.
The volume level may be low. Increase the volume by rotating the Volume Control Knob.
The antenna may get loose or may be installed improperly. Turn off the radio, and remove and reattach the antenna.
The speaker may be blocked. Clean the surface of the speaker.
You cannot
communicate
with other group
members.
The frequency or signaling may be inconsistent with that of
other members.
Set your TX/RX frequency and signaling to the same as
those of other members.
The channel type (digital or analog) may be set
inconsistently.
Make sure all members are on the same digital or analog
channel.
You may be too far away from other members. Move towards other members.
Irrelevant voices or
noise is heard on the
channel.
You may be interrupted by radios using the same
frequency.
Change the frequency, or adjust the squelch level.
The radio in analog mode may be set with no signaling.
Set signaling for all radios operating at the same frequency
to avoid interference.
The noise is too loud.
You may be too far away from other members. Move towards other members.
You may locate in an unfavorable position. For example,
your communication may be blocked by high buildings or
frustrated in the underground areas.
Move to an open and at area, and restart the radio to try
again.
You may suffer from external disturbance (such as
electromagnetic interference).
Stay away from equipment that may cause interference.
If the above solutions cannot x your problems, or you may have some other queries, please contact us or your local dealer for more technical support.