13
Troubleshooting
If the solutions below cannot x the problems for you, or you may have some other queries, please contact us or your local dealer for more technical
support.
Phenomena Analysis Solution
The radio fails to power
on.
The battery may be improperly installed. Remove the battery and then reattach it.
The battery power may be used up. Recharge or replace the battery.
The battery may be poorly connected due to dirtied or
damaged battery contacts.
Clean the battery contacts. If the problem cannot be solved, contact your
dealer or authorized service center for inspection and repair.
During receiving,
the voice is weak,
discontinuous or totally
inactive.
The battery voltage may be low. Recharge or replace the battery.
The volume level may be low. Increase the volume by rotating the
Volume Control Knob
.
The antenna may be loosened or improperly installed. Reattach the antenna after turning off the radio.
The speaker may be blocked or damaged.
Clean the surface of the speaker. If the problem cannot be solved, contact
your dealer or authorized service center for inspection and repair.
You cannot communicate
with other members.
The frequency or signaling may not match that of other
members.
Set your TX/RX frequency and signaling to the same as that of other
members.
The channel type (digital/analog) may be set inconsistently. Make sure all members are on the same digital/analog channel.
You may be too far away from the group members. Move towards other members.
Irrelevant communication
or noise is heard on the
channel.
You may be interrupted by radios using the same
frequency.
Change the frequency, or adjust the squelch level.
The radio may be set with no signaling.
Set signaling for all member radios to avoid interference at the same
frequency.
The noise is too loud.
You may be too far away from other members. Move towards other members.
You may locate in an unfavorable position. For example,
your communication may be blocked by high buildings or
frustrated in the underground areas.
Move to an open and at area, and restart the radio to try again.
You may suffer from external disturbance (such as
electromagnetic interference).
Stay away from equipment that may cause interference.
You cannot use the keys. The keypad may fail to function temporarily. Restart the radio.
The LCD does not display
any information.
The LCD may fail to function temporarily. Restart the radio.
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