11. Troubleshooting
The product cannot be
turned on.
The battery may be improperly
attached.
Remove the battery and attach it
again.
Recharge or replace the battery.
The battery and the charging
probes are in poor contact due to
dirtied or damaged battery
Clean the battery contacts.
when playing back
The microphone and the speaker
are blocked or damaged.
Clean the microphone and the
speaker.
The product cannot
record video or audio.
The TF card is full.
Switch to disk mode, and delete all
data from the TF card after exporting
The product cannot
take photo.
The TF card is full.
Switch to disk mode, and delete all
data from the TF card after exporting
pre-record or post-
The pre- or post-recording feature is
not enabled.
Enable the feature.
turn on the IR LED
automatically when
recording video in dark
The IR LED feature is not enabled. Enable the IR LED feature.
alert tone; the indicator
The Silent Mode is enabled. Disable the Silent Mode.