Check Procedures 45
System hangs before system
boot.
See “Index of Symptoms, Messages, Error Codes,
or Beeps” on page 37.
See “Undetermined Problems” on page 70
System hangs after system
boot.
Execute a system test (“Diagnostics/All Tests” in PC-
Doctor diagnostics program) and set it to stop at
“Halt on Error” to see the potential cause of the
problem.
“Undetermined Problems” on page 70.
Blinking cursor only; system
does not work.
See “Start” on page 33.
Diskette/IDE drive connection/cables
Diskette/IDE disk drives
See “Undetermined Problems” on page 70
System board
Diskette Drive
NOTE:
Ensure that the diskette drive is configured correctly in BIOS Setup and its
read/write head is clean before diagnosing any diskette drive problems.
Media and drive are
mismatched.
Ensure that the diskette drive is configured correctly
in the Disk Drives of BIOS Setup. See “Hard Disk
Drive” on page 4.
Ensure that the diskette drive is correctly formatted.
Diskette drive connection/cable
Diskette drive
System board
Diskette drive does not work. Ensure that the diskette drive is not set to [None] in
the Disk Drives of BIOS Setup. See “Hard Disk
Drive” on page 4.
Diskette drive powe
Diskette drive connection/cable
Diskette drive
System board
Table 2-3 Error Symptoms List
(Continued)
NOTE:
To diagnose a problem, first find the error symptom in the left column. If directed
to a check procedure, replace the FRU indicated in the check procedure. If no
check procedure is indicated, the first Action/FRU listed in right column is the
most likely cause.
Error Symptoms Action/FRU
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