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IBM Aptiva 2170 User Manual

IBM Aptiva 2170
252 pages
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Hardware Maintenance Service
for Service Level A
Machine Types 2170, 2171 and 2172 and
IBM Monitors 2235, 2236 and 2237
2170/2171/2172 2235/2236/2237

Table of Contents

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IBM Aptiva 2170 Specifications

General IconGeneral
BrandIBM
ModelAptiva 2170
CategoryDesktop
LanguageEnglish

Summary

Notices

Voltage Supply Switch Settings

How to set the voltage switch for the computer and monitor.

Safety Information

Handling Electrical Hazards

Warns about electrical current from cables and safe connection/disconnection procedures.

Specifications

Physical Dimensions of Components

Details the physical dimensions of system units and monitors.

Component Weight Specifications

Provides weight specifications for system units and monitors.

Environmental Operating Conditions

Lists operating temperature and humidity requirements for system and monitors.

Power Consumption and Input Voltage

Specifies power consumption and required input voltage ranges.

Operating Requirements and Voltage Switch

Outlines power input and voltage selector switch usage.

Special Tools for Diagnostics

Lists specialized tools required for system diagnostics and service.

Check Procedures

Check Procedures Introduction

Introduces the chapter on diagnosing product failures and diagnostic information.

Starting Diagnostic Procedures

Entry point for all check procedures to diagnose defective FRUs.

Error Codes, Messages, and Symptoms Index

Tables listing BIOS errors, messages, codes, and symptoms for diagnosis.

General Troubleshooting Guidance

Provides guidance on tracing problems to specific parts or assemblies.

Storage Device Diagnostic Procedures

Procedure for testing factory-installed drives, including Zip drives.

Modem and Audio System Checks

Procedures for testing modem and audio components.

CD/DVD-ROM Drive Troubleshooting Steps

Troubleshooting steps for CD/DVD-ROM drive issues.

Memory Component Diagnostics

Procedures for diagnosing and resolving memory-related issues.

Keyboard Malfunction Troubleshooting

Troubleshooting steps for keyboard malfunctions.

Mouse Malfunction Troubleshooting

Troubleshooting procedures for mouse problems.

Power Supply Unit Diagnostics

Steps for checking and diagnosing power supply issues.

Monitor Display Troubleshooting

Procedures for troubleshooting monitor display problems.

Diagnosing Undetermined Problems

Steps for diagnosing issues not covered by specific procedures.

General Information

General Information Introduction

Gives a general overview of the Aptiva computer and its features.

Aptiva Product Overview

Details system features, processors, and AGP support.

Memory and External Port Details

Describes memory types and lists external ports.

Drive and Multimedia Specs

Details diskette, hard disk, CD/DVD-ROM drives, and multimedia.

Video Cards and Power Management Features

Lists video cards and explains power management features.

Diagnostic Aids

Diagnostic Aids Introduction

Explains diagnostic aids like POST and PC-Doctor for troubleshooting.

Power-On Self Test (POST) Procedure

Describes the POST process and items checked during startup.

Diagnostic Diskette Usage

Instructions for using the PC-Doctor diagnostics program on a diskette.

Diagnostics via Recovery CD

Steps to run diagnostics using the recovery CD.

PC-Doctor Diagnostics Features

Lists the features and menu selections of the PC-Doctor diagnostics program.

Repair Information

FRU Removals/Replacements (2170/2171)

General procedures for removing and replacing FRUs on specific machine types.

ESD-Sensitive Parts Handling

Precautions and instructions for handling parts sensitive to electrostatic discharge.

System Unit Component Identification

Illustrates and identifies the main components of the system unit.

System Unit Cover and Bay Panel Procedures

Procedures for removing and replacing the system unit cover and bay panels.

Drive Bay Installation and Removal Procedures

Instructions for removing and installing drives in bays 1, 3, 4, and 5.

Power Supply Unit Service

Steps for removing and replacing the computer's power supply unit.

Adapter Card Service Procedures

Procedures for removing and installing adapter cards in expansion slots.

DIMM Removal Procedures

Instructions for removing memory modules from DIMM sockets.

Processor Service Procedures

Steps for removing and installing AMD K6 and Pentium III processors.

Celeron CPU Module Service

Instructions for removing and installing Celeron CPU modules.

System Backup Battery Replacement

Steps for removing and replacing the system backup battery.

System Board Service Procedures

Procedures for removing and installing the computer's system board.

System Software Recovery

Steps to restore original system software using the Recovery CD.

Parts/Test Point Locations

Parts and Test Point Introduction

Explains system board layouts, jumper settings, and component locations.

Machine Type 2170 System Board Details

Details jumpers, connectors, and pin assignments for the 2170 system board.

Machine Type 2171/2172 System Board Details

Details jumpers, connectors, and pin assignments for the 2171/2172 system boards.

Power Supply Connectors and Voltages

Provides pin assignments and voltage information for the power supply.

Modem Card Layout and Connector Functions

Shows the layout and connector functions of factory-installed modem cards.

Network Card Connector Details

Details Home PNA and ADSL network card connectors.

Video Card Specifications and Types

Information on Savage IV and ATI TV Out AGP video cards.

Hard Disk Drive Jumper Configuration

Explains jumper settings for Quantum, Seagate, Maxtor, and IBM hard drives.

CD-ROM Drive Front Panel and Emergency Exit

Describes front panel controls and emergency eject methods for CD-ROM drives.

CD-ROM Rear Panel Connectors and Jumpers

Details rear panel connectors and configuration jumpers for CD-ROM drives.

Zip Drive Rear Panel Connectors and Jumpers

Details connectors and jumper settings for Zip drives.

LS-120 Drive Jumper Settings

Explains jumper settings for the LS-120 drive.

DVD-ROM Drive Front Panel and Emergency Exit

Describes DVD-ROM front panel controls and emergency eject.

DVD-ROM Rear Panel Connectors and Jumpers

Details rear panel connectors and jumpers for DVD-ROM drives.

DIMM Configurations and Installation

Information on DIMM sockets, memory types, and installation.

System Board Connector Pin Signals

Pin signal assignments for monitor, serial, and parallel ports.

Safety Inspection Guide

Safety Inspection Guide General Guidelines

Provides guidelines for identifying unsafe conditions during machine inspections.

Parts Catalog

Country and Language Version Abbreviations

Lists abbreviations used for country and language versions.

Assembly 1: Type 2170/2171 System Unit

Exploded view and parts list for the 2170/2171 system unit interior.

Assembly 2: Type 2170/2171 Diskette, Hard Drive, Zip Drive

Exploded view and parts list for diskette, hard drives, and Zip drives.

Assembly 3: Type 2170/2171 CD/DVD-ROM Drive

Exploded view and parts list for CD/DVD-ROM drives.

Assembly 4: Type 2170/2171 Monitor and Power Cord

Exploded view and parts list for monitors and power cords.

Assembly 5: Type 2170/2171 Keyboard and Mouse

Exploded view and parts list for keyboards and mice.

Assembly 6: Type 2170/2171 AGP Adapter

Exploded view and parts list for AGP adapter cards.

Assembly 7: Type 2170/2171 Software

Lists software packages included with the Aptiva computer.

Assembly 1a: Type 2172 System Unit - Interior

Exploded view and parts list for the 2172 system unit interior.

Assembly 1b: Type 2172 System Unit - Exterior

Exploded view and parts list for the 2172 system unit exterior.

Assembly 2: Type 2172 Diskette, Hard Drive

Exploded view and parts list for 2172 diskette and hard drives.

Assembly 3: Type 2172 CD/DVD-ROM Drive

Exploded view and parts list for 2172 CD/DVD-ROM drives.

Assembly 4: Type 2172 Keyboard and Mouse

Exploded view and parts list for 2172 keyboards and mice.

Assembly 5: Type 2172 AGP Adapter

Exploded view and parts list for 2172 AGP adapter cards.

Appendix A: FRU Number List

FRU Number Cross-Reference

A list of FRU numbers, their assembly index, and corresponding page numbers.

Appendix B: IBM Online Support Information

IBM Online Support Resources

Information on IBM's online technical support services and websites.

Index of Document Topics

Related product manuals