Using the documentation A-3
A.2 Using the documentation
A.3 Getting help and information from the World Wide Web
A.4 How to send Dynamic System Analysis data to IBM
Information about your IBM system and preinstalled software, if any, or optional device
is available in the documentation that comes with the product. That documentation can
include printed documents, online documents, readme files, and help files. See the
troubleshooting information in your system documentation for instructions for using the
diagnostic programs. The troubleshooting information or the diagnostic programs might
tell you that you need additional or updated device drivers or other software. IBM
maintains pages on the World Wide Web where you can get the latest technical
information and download device drivers and updates. To access these pages, go to
http://www.ibm.com/supportportal/
. Also, some documents are available through the
IBM Publications Center at htt
://www.ibm.com/sho
/
ublications/order/.
On the World Wide Web, up-to-date information about IBM systems, optional devices,
services, and support is available at http://www.ibm.com/supportportal/
. The address for
IBM System x® information is http://www.ibm.com/systems/x/. The address for IBM
BladeCenter® information is http://www.ibm.com/systems/bladecenter/
. The address for
IBM IntelliStation® information is http://www.ibm.com/systems/intellistation/
.
Use the IBM Enhanced Customer Data Repository to send diagnostic data to IBM.
Before you send diagnostic data to IBM, read the terms of use at
http://www.ibm.com/de/support/ecurep/terms.html.
You can use any of the following methods to send diagnostic data to IBM:
•
St an dar d u pload: http://www.ibm.com/de/support/ecurep/send_http.html
•
Standard upload with the system serial number:
http://www.ecurep.ibm.com/app/upload_hw
•
Se cu r e upload : http://www.ibm.com/de/support/ecurep/send_http.html#secure
•
Secure upload w ith the syst em serial number:
https://www.ecurep.ibm.com/app/upload_hw