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IBM Storwize V7000 User Manual

IBM Storwize V7000
188 pages
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IBM Storwize V7000
Troubleshooting, Recovery, and
Maintenance Guide
GC27-2291-05
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Table of Contents

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IBM Storwize V7000 Specifications

General IconGeneral
ModelStorwize V7000
Storage TypeHybrid Flash Array
RAID Levels0, 1, 5, 6, 10
Form Factor2U
Drive TypesSSD, SAS
Host Interface8 Gbps Fibre Channel, 16 Gbps Fibre Channel, 1 Gbps iSCSI, 10 Gbps iSCSI, 12 Gbps SAS
Maximum Cache32GB
Operating System SupportIBM AIX, Linux, Windows, VMware
Data Reduction FeaturesReal-time Compression
Management SoftwareIBM Spectrum Virtualize

Summary

Storwize V7000 hardware components

Components in the front of the enclosure

Details components located at the front of the enclosure, including drives and indicators.

Drives

Describes the drive capacity and mounting of 3.5-inch and 2.5-inch drives.

Drive indicators

Explains the status descriptions for the two LEDs on each drive.

Enclosure end cap indicators

Describes the indicators on the enclosure end caps, including left and right end caps.

Components in the rear of the enclosure

Describes hardware components found at the rear of the enclosure.

Power supply unit and battery for the control enclosure

Details the two power supply units and integrated batteries in the control enclosure.

Power supply unit for the expansion enclosure

Describes the power supply units in the expansion enclosure and their LEDs.

Node canister ports and indicators

Details the ports and indicators on the node canister, including status LEDs.

Fibre Channel ports and indicators

Explains Fibre Channel ports, their LEDs, and associated status descriptions.

Ethernet ports and indicators

Details Ethernet ports on the node canister, including 1 Gbps and 10 Gbps ports and their LEDs.

Node canister SAS ports and indicators

Describes the two SAS ports on the node canister and their associated LEDs.

Node canister LEDs

Explains the three LEDs on each node canister that indicate status and identification.

Expansion canister ports and indicators

Describes ports and indicators on the expansion canister.

Best practices for troubleshooting

Resolve alerts in a timely manner

Emphasizes timely resolution of system alerts to prevent further issues.

Storwize V7000 user interfaces for servicing

Resolving a problem

Start with Management GUI recommended actions

Guides users to start troubleshooting using the management GUI's recommended actions.

Recovery procedures

Recover system procedure

Details the process to recover the entire system after a failure.

Fix hardware errors

Explains how to identify and fix hardware issues before system recovery.

Removing system information for node canisters with error code 550 or error code 578 using the service assistant

Describes removing system data from node canisters with specific error codes.

Performing system recovery using the service assistant

Details how to perform system recovery using the service assistant.

Replacing parts

Replacing a node canister

Provides instructions for removing and replacing a node canister.

Replacing an expansion canister

Details the procedure for replacing an expansion canister.

Replacing an SFP transceiver

Describes how to remove and replace a small form-factor pluggable transceiver.

Replacing a power supply unit for a control enclosure

Explains how to replace power supply units in the control enclosure.

Replacing a power supply unit for an expansion enclosure

Explains how to replace power supply units in the expansion enclosure.

Replacing a battery in a power supply unit

Describes how to replace the battery in a power supply unit.

Replacing a 3.5" drive assembly or blank carrier

Describes how to replace a 3.5-inch drive assembly or blank carrier.

Replacing a 2.5" drive assembly or blank carrier

Describes how to replace a 2.5-inch drive assembly or blank carrier.

Replacing a control enclosure chassis

Describes how to replace a control enclosure chassis.

Replacing an expansion enclosure chassis

Describes how to replace an expansion enclosure chassis.

Event reporting

Error event IDs and error codes

Lists error event IDs, their notification types, conditions, and corresponding error codes.

Node error code overview

Categorizes node errors as critical or noncritical and provides ranges.

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