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IBM Storwize V7000 - Page 172

IBM Storwize V7000
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724 Fewer Ethernet ports active.
Explanation: An Ethernet port that was previously
operational is no longer operational. The physical link
is down.
Data:
Three numeric values are listed:
v The ID of the first unexpected inactive port. This is a
decimal number.
v The ports that are expected to be active. This is a
hexadecimal number. Each bit position represents a
port, with the least significant bit representing port 1.
The bit is 1 if the port is expected to be active.
v The ports that are actually active. This is a
hexadecimal number. Each bit position represents a
port, with the least significant bit representing port 1.
The bit is 1 if the port is active.
User response:
1. If possible, use the management GUI to run the
recommended actions for the associated service
error code.
2. Possibilities:
a. If the port has been intentionally disconnected,
use the management GUI recommended action
for the service error code and acknowledge the
intended change.
b. Make sure the Ethernet cable is connected at
both ends and is undamaged. If necessary,
replace the cable.
c. Make sure the switch port or other device the
cable is connected to is powered and enabled in
a compatible mode. Rectify any issue. The
device service interface might indicate the issue.
d. If this is a 10 Gb/s port, use the remove and
replace procedures to replace the SFP transceiver
in the Storwize V7000 and the SFP transceiver in
the connected switch or device.
e. Replace the node canister using the remove and
replace procedures.
Possible Cause—FRUs or other cause:
v Ethernet cable
v Ethernet SFP transceiver
v Node canister
730 The bus adapter has not been detected.
Explanation: The bus adapter that connects the
canister to the enclosure midplane has not been
detected.
This node error does not, in itself, stop the node
canister becoming active in the system. However, the
bus might be being used to communicate between the
node canisters in a clustered system. Therefore, it is
possible that this node error indicates the reason why
the critical node error 550 A cluster cannot be formed
because of a lack of cluster resources is reported
on the node canister.
Data:
v A number indicating the adapter location. Location 0
indicates that the adapter integrated into the system
board is being reported.
User response:
1. If possible, use the management GUI to run the
recommended actions for the associated service
error code.
2. As the adapter is located on the system board,
replace the node canister using the remove and
replace procedures.
Possible Cause-FRUs or other cause:
v Node canister
731 The bus adapter has failed.
Explanation: The bus adapter that connects the
canister to the enclosure midplane has failed.
This node error does not, in itself, stop the node
canister becoming active in the system. However, the
bus might be being used to communicate between the
node canisters in a clustered system. Therefore, it is
possible that this node error indicates the reason why
the critical node error 550 A cluster cannot be formed
because of a lack of cluster resources is reported
on the node canister.
Data:
v A number indicating the adapter location. Location 0
indicates that the adapter integrated into the system
board is being reported.
User response:
1. If possible, use the management GUI to run the
recommended actions for the associated service
error code.
2. As the adapter is located on the system board,
replace the node canister using the remove and
replace procedures.
Possible Cause-FRUs or other cause:
v Node canister
732 The bus adapter has a PCI error.
Explanation: The bus adapter that connects the
canister to the enclosure midplane has a PCI error.
This node error does not, in itself, stop the node
canister becoming active in the system. However, the
bus might be being used to communicate between the
node canisters in a clustered system; therefore it is
possible that this node error indicates the reason why
the critical node error 550 A cluster cannot be formed
724 732
154
Storwize V7000: Troubleshooting, Recovery, and Maintenance Guide

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