IBM System x3100 M4

Table 7. DSA Preboot messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 4, “Parts listing, System x3100 M4 Type 2582,” on page 151 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained
service technician.
v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and
new device drivers or to submit a request for information.
Message
number Component Test State Description Action
201-902-xxx Memory Memory Test Failed Test failure:
single-bit and
multi-bit error,
failing DIMM z
1. Turn off the system and disconnect it
from the power source.
2. Reseat DIMM z.
3. Reconnect the system to power and
turn on the system.
4. Make sure that the DSA code is at
the latest level. For more information
and to download the utilities, go to
http://www.ibm.com/systems/support/
supportsite.wss/
docdisplay?brandind=5000008
&lndocid=SERV-DSA.
5. Make sure that the server firmware
is at the latest level. The installed
firmware level is shown in the DSA
event log in the Firmware/VPD
section for this component. For more
information, see “Updating the
firmware” on page 267.
6. Run the test again.
7. Replace the failing DIMMs.
8. Re-enable all memory in the Setup
utility see “Using the Setup utility” on
page 271).
9. Run the test again.
10. If the failure remains, go to the IBM
website for more troubleshooting
information at http://www.ibm.com/
systems/support/supportsite.wss/
docdisplay?brandind=5000008
&lndocid=SERV-CALL.
Chapter 3. Diagnostics
131