IBM System x3550 Type 7978 - Page 6

Diagnostic programs, messages, and error codes . . . . . . . . . . . .61
Running the diagnostic programs . . . . . . . . . . . . . . . . .62
Diagnostic text messages . . . . . . . . . . . . . . . . . . . .63
Viewing the test log . . . . . . . . . . . . . . . . . . . . . .63
Diagnostic error codes . . . . . . . . . . . . . . . . . . . . .64
Recovering the BIOS code . . . . . . . . . . . . . . . . . . . .76
System-error log messages . . . . . . . . . . . . . . . . . . . .78
Solving power problems . . . . . . . . . . . . . . . . . . . . .84
Solving Ethernet controller problems . . . . . . . . . . . . . . . . .85
Solving undetermined problems . . . . . . . . . . . . . . . . . . .86
Problem determination tips . . . . . . . . . . . . . . . . . . . .86
Calling IBM for service . . . . . . . . . . . . . . . . . . . . . .87
Chapter 3. Parts listing, Type 7978 and 1913 server . . . . . . . . . .89
Replaceable server components . . . . . . . . . . . . . . . . . .90
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . .93
Chapter 4. Removing and replacing server components . . . . . . . .95
Installation guidelines . . . . . . . . . . . . . . . . . . . . . .95
System reliability guidelines . . . . . . . . . . . . . . . . . . .96
Working inside the server with the power on . . . . . . . . . . . . .96
Handling static-sensitive devices . . . . . . . . . . . . . . . . .96
Returning a device or component . . . . . . . . . . . . . . . . .97
Removing and replacing Tier 1 CRUs . . . . . . . . . . . . . . . .98
Removing the cover . . . . . . . . . . . . . . . . . . . . . .98
Installing the cover . . . . . . . . . . . . . . . . . . . . . .98
Removing the air baffle . . . . . . . . . . . . . . . . . . . . .99
Installing the air baffle . . . . . . . . . . . . . . . . . . . . . 101
Removing an adapter . . . . . . . . . . . . . . . . . . . . . 102
Installing an adapter . . . . . . . . . . . . . . . . . . . . . 103
Removing a hard disk drive . . . . . . . . . . . . . . . . . . . 103
Installing a hard disk drive . . . . . . . . . . . . . . . . . . . 105
Removing and installing the internal CD-RW/DVD drive . . . . . . . . 107
Removing a memory module (DIMM) . . . . . . . . . . . . . . .110
Installing a memory module . . . . . . . . . . . . . . . . . . .110
Removing the Remote Supervisor Adapter II SlimLine . . . . . . . . .113
Installing the Remote Supervisor Adapter II SlimLine . . . . . . . . .114
Removing the RAID controller . . . . . . . . . . . . . . . . . .115
Installing the RAID controller . . . . . . . . . . . . . . . . . .117
Removing the RAID-controller battery . . . . . . . . . . . . . . .118
Installing the RAID-controller battery . . . . . . . . . . . . . . .119
Removing a power supply . . . . . . . . . . . . . . . . . . . 120
Installing a power supply . . . . . . . . . . . . . . . . . . . . 121
Removing a hot-swap fan assembly . . . . . . . . . . . . . . . . 122
Installing a hot-swap fan assembly . . . . . . . . . . . . . . . . 123
Removing the system-board battery . . . . . . . . . . . . . . . . 123
Installing the system-board battery . . . . . . . . . . . . . . . . 124
Removing and replacing Tier 2 CRUs . . . . . . . . . . . . . . . . 125
Removing a riser card assembly . . . . . . . . . . . . . . . . . 126
Installing a riser card assembly . . . . . . . . . . . . . . . . . 127
Removing a disk drive cage assembly . . . . . . . . . . . . . . . 128
Installing a disk drive cage assembly . . . . . . . . . . . . . . . 130
Removing the hot swap backplane or simple swap backplate . . . . . . 131
Installing the hot swap backplane or simple swap backplate . . . . . . . 133
Removing the power-supply backplane . . . . . . . . . . . . . . 135
Installing the power-supply backplane . . . . . . . . . . . . . . . 136
iv IBM System x3550 Type 7978 and 1913: Problem Determination and Service Guide