5
User’s
YES
NO CENTRAL HEATING
Check the mains power is turned on
and ensure mode control knob (B) is
in the ON position
Does the boiler operate and provide
central heating?
Check the time settings on the
programmer are as you require and
adjust if necessary
Check the programmer (external to
the boiler) is in an “ON” position and
the room thermostat is turned up
NO
See boiler “Operation Modes” and
“Fault Codes” section. If “0 0” is
displayed then contact a Gas Safe
Registered Engineer or in IE a
Registered Gas Installer (RGII)
YES
NO HOT WATER
Check the mains power is turned on
and ensure mode control knob (B) is in
the ON position
Does the boiler operate and provide
hot water?
Check the time settings on the
programmer are as you require and
adjust if necessary
Check the programmer (external to the
boiler) is in an “ON” position and the hot
water cylinder thermostat is turned up
NO
See boiler “Operation Modes” and
“Fault Codes” section. If “0 0” is
displayed then contact a Gas Safe
Registered Engineer or in IE a
Registered Gas Installer (RGII)
6. POINTS FOR THE BOILER USER
Note. In line with our current warranty policy we would ask that you check through the following guide to identify any
problems external to the boiler prior to requesting a service engineers visit. Should the problem be found to be other
than with the appliance we reserve the right to levy a charge for the visit, or for any pre-arranged visit where access is
not gained by the engineer.
TROUBLESHOOTING
FOR ANY QUERIES PLEASE RING THE
IDEAL CONSUMER HELPLINE : 01482 498660
NOTE. BOILER RESTART PROCEDURE -
To restart boiler, press the “RESTART” button.
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