iHome AUTO VAC ECLIPSE - AUTOVAC ECLIPSE TROUBLESHOOT

PROBLEM SOLUTION
Unable to power on
Unable to start cleaning
Unabletoreturntochargingdock
Abnormal behavior
Abnormal noise during cleaning
Decrease in cleaning ability or dust falling out
from dustbin
Unable to connect to Wi-Fi
Eclipseisnotreturningtothechargingdock
after spot cleaning or after moving it far from
thechargingdock
Unabletochargeafterdocking
Scheduledcleaningnotworking
Please charge before use. This is commonly caused due to low battery.
Please charge before use. This is commonly caused due to low battery.
•Therearetoomanyobstaclesnearthechargingdock.Pleasemakesurethereisaclear
area2FTofspaceoneithersideand5FTinfrontofthechargingdock.
•Eclipseisoutofrangeofthechargingdock.MovetheEclipseclosertothecharging
docktore-establishconnection.
Pleasemakesuretheareastobecleanedarewellilluminated.Cleanthelenswithacleansoftcloth,
andmakesurethesensorisnotblocked.Avoidusinganydetergentorcleaningspraywhilecleaning
Mainbrush,sidebrushorleft/rightwheelmaybeobstructed,CheckunderneaththeEclipsetomake
sure it is clear from any obstruction. If there is an obstruction clear it and restart the Eclipse.
• The dustbin is full, please empty the dustbin.
•CheckandcleantheHEPAlter.
•Checkthatthebrushisclearfromobstruction.
Wi-Fisignalisnotgood,pleasecheckthatthereisastrongWi-Ficonnectionwhileparing.Make
surethenetworkis2.4Gandnot5Gordualband.
AfterspotcleaningormovingtheEclipsefarfromthechargingdocktheEclipsewill
re-generatethemap.IftheEclipseisfarfromthechargingdockitmaynotbeableto
locateit.PleasemanuallydocktheEclipsetothechargingdocktorecharge.
MakesurethereisnoobstructionorheavydustonboththeEclipseandchargingdock
charging contacts.
PleaseconrmthattheEclipseisconnectedtoyourWi-Finetwork.IftheEclipseisnot
connectedtothenetworkyoucannotsynchronizethescheduledcleaningtask.
15
AUTOVAC ECLIPSE TROUBLESHOOT