illy ESE - Page 30

30
EN
Problem Cause Remedy
After inserting the E.S.E. pod into the
brewing unit, the open/close lever
cannot be closed.
The E.S.E. pod is not aligned with the
brewing unit.
Open the open/close lever again and then re-close it completely. If the defect persists, contact the service
centre.
Used E.S.E. pod holder full.
Check whether the used E.S.E. pod holder contains too many used E.S.E. pods and cannot accept any more.
Empty it if necessary.
The coffee delivered by the machine
is cold.
The E.S.E. pod was inserted before the
and buttons came ON steady.
Insert the E.S.E. pod when the
and buttons come ON steady.
Faulty boiler. Contact the service centre.
The E.S.E. pod is not expelled
correctly.
The E.S.E. pod is jammed in the brewing
unit.
Re-close the open/close lever and then open it slowly again.
Press the
button and while water is being dispensed, slowly open the open/close lever.
Used E.S.E. pod holder full.
Check whether the used E.S.E. pod holder contains too many used E.S.E. pods, preventing the E.S.E. pods from
being expelled. Empty it if necessary.
If the defect persists, contact the service centre.
Single drops fall from the spout at the
end of delivery.
This is not a defect. A few drops falling at the end of delivery is normal.
The delivery of coffee does not stop
even if you press the delivery button.
Faulty components. Disconnect the plug from the socket and contact the service centre
The coffee delivered has a sour taste. The machine was not rinsed correctly after
descaling.
Rinse the machine again.
Using E.S.E. pods after the best-before
date.
Check the best-before date on the E.S.E. pods.