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Imation Technical Support
Imation provides free support on the Internet and via e-mail. There may be a basic
charge for phone consultations and solutions to installation and operator problems.
If you need to contact Imation, please include the following information or have it ready
before you call:
✔ Drive model (for example, internal, USB, parallel port)
✔ Drive serial number (located next to bar code on drive)
✔ Date of purchase
✔ General computer information
• Operating System
• Brand and model of computer
• Other hardware included on your system (for example, internal CD-ROM drive,
• other storage devices)
• Brand and model of printer (if the printer is connected via your parallel port)
Telephone Support:
US & Canada 1 800 888-2700
Australia 1 800 244 181
New Zealand 0 800 445 922
Latin America 1 651 704-7222
Europe
Belgium (French) +32 [0] 2720 61 51
Belgium (Flemish) +32 [0] 2720 4800
France +33 [0] 1343 55533
Germany +49 [0] 2131 226 01
Italy +39 [0] 2753 83972
Netherlands +31 [0] 065 42141
Spain +34 [9] 134 32640
United Kingdom +44 [0] 1344 862201
Asia
Hong Kong 852 2571 2000
Singapore 65 3837 651
For telephone support numbers in other countries and for fax numbers, please check the
README file on the installation CD, the Imation web site (www.imation.com), or contact
Imation in the United States at:
General Information
US & Canada 1 888 466-3456
Outside US & Canada 1 651 704-7229
FAX
US & Canada 1 888 704-7100
Outside US & Canada 1 651 704-7121
Web Site (FAQ’s) www.imation.com/superdisk/
E-mail info@imation.com
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