Imation SuperDisk - Troubleshooting your SuperDisk drive

11
Troubleshooting your SuperDisk drive
Your SuperDisk drive is designed to provide years of service. If you encounter problems,
they may be due to a dirty drive head or improper installation.
Take the time to read through this section. For your convenience, additional information
is available on the Imation web site (www.imation.com/superdisk/):
• more troubleshooting solutions
• common “how to” tips
• frequently asked questions (FAQs)
After I format a SuperDisk diskette in DOS, I cannot read the diskette on a PC.
Mac OS 8.1:
PC Exchange version 2.2 or earlier does not format SuperDisk diskettes correctly.
To restore a PC-formatted diskette to Mac format:
1
On the Apple icon in the Finder, click Control Panels > PC Exchange.
2
Click the Off button.
3
Insert the diskette into a drive.
4
Reformat the diskette into Mac format.
Mac OS 8.5:
File Exchange does not format SuperDisk diskettes correctly. You may not be able
to restore a PC-formatted SuperDisk diskette to a Mac format or interchangeable
PC format. Avoid using the DOS format option.
The SuperDisk diskette icon does not display on my desktop after I insert a diskette
into the drive.
1
Make sure you inserted a readable diskette into the SuperDisk drive.
2
Make sure all cables are securely connected.
3
Make sure the computer and drive have power.
4
Eject and reinsert the diskette.
5
If the icon still doesn’t appear, reset the drive: