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Troubleshooting
Troubleshooting
Seat heating
Symptom Cause Solution Page
The toilet seat is
not warm.
The seat temperature is not set to
an appropriate temperature.
Set the seat temperature to an
appropriate temperature.
11
The power save function is
activated.
Cancel the power save function.
23
The seat sensor is wet or dirty.
The seat sensor may make false
detections. The seat heater is
automatically turned off if a user sits
on the toilet for over an hour. Clean
the toilet seat.
39
The bowl sterilization function is
not operating.
This is not a malfunction.
Unevenness in temperature can
be felt in accordance with usage
conditions. Turn off bowl sterilization
and observe product behavior.
21
The seat cools
after sitting on
the toilet for an
extended period
of time.
The seat heater auto off function is
turned on.
Turn off the seat heater auto off
function.
27
The seat has been used for over
an hour.
The seat heater is automatically
turned off if a user sits on the toilet
for over an hour. Stand up from the
seat and sit down again.
ー
Side of toilet seat
is cold.
The heating function of the toilet seat primarily functions to heat the top
surface, so the side may feel cold to the touch. This is a feature of the
product and is not a malfunction.
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