IDS 410/422 User's Manual
54
Troubleshooting
Problems and probable cause
The following table describes the probable causes to some problems you may encounter. Most
problems can be resolved by using the information provided in the table.
Problem Probable Causes
Printer does not print (serial
RS232 )
* Cable connection problem or invalid pin connections.
* Baud rate and format on serial port 1 does not match printer.
* Printer is not ready or it is busy.
* Transmitter/receiver IC damaged (U3 RS232).
Continuous output does not
update
* “TX CONTINUOUS” disabled (configuration Parameter 27 to
0)
* Cable connection problem or invalid pin connections.
* Baud rate and format on serial port 2 does not match receiver.
* Transmitter/receiver IC damaged (U3 RS232).
Input port 1 not working * Baud rate and format on serial port 1 does not match host.
*Cable connection problem or invalid pin connections.
*RS232 transmitter/receiver IC damaged (U3 RS232).
Input port 2 not working * Baud rate and format on serial port 2 does not match host.
* Cable connection problem or invalid pin connections.
* Internal jumper JP3 (RS232/422/485/CL) not set properly.
* RS232 transmitter/receiver IC damaged (U3 RS232).
* RS422/485 transmitter/receiver IC damaged (RS422{U11
75176} RS485{U7 75176}).
“Er CtS” error message. * Cable connection problem. * Printer is not ready or it is busy.
* Transmitter/receiver IC damaged (U3 RS232).
Invalid weight display or
weight fluctuating
* Invalid calibration parameters.* Load cell or load cell input
cable problems.
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