4
Introduction
If You Need Assistance
The first place to look for help is in this manual. Be sure to check
the guidelines in “Troubleshooting” on page 39. Or, check the
Service and Support section of our website at
http://www.infocus.com/service.
You’ll find a Technical Library,
FAQs, and support contacts including a technical support e-mail
form.
If those sources don’t answer your question, call your InFocus
dealer. You can also call InFocus Customer Service directly at
1-800-799-9911
. Call between 6 a.m. and 6 p.m. PST, Monday
through Friday. Service is available in North America after hours
and on weekends for a fee at 1-888-592-6800.
In Europe, call InFocus in The Netherlands at
(31) 35-6474010
.
In Asia, call InFocus in Singapore at
(65) 332-0659
.
Or, send us an e-mail at
techsupport@infocus.com
Our World Wide Web address is
http://www.infocus.com
.
Warranty
This product is backed by a limited two-year warranty. The
details of the warranty are printed at the back of this man-
ual.Included with the standard warranty is
Priority Care*
for one
full year and 90 days of free 7x24 Technical Support (after 90 days
there will be a minimal $35/incident fee). An extended warranty
plan may be purchased from your InFocus dealer, any time dur-
ing the original two year warranty period. Refer to page 44 for
the part number.
*
Priority Care
is currently available in the U.S., Canada, EU coun-
tries, Switzerland and Norway.
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