INFOSEC E3 Pro RT User Manual (English)

Questions and Answers:

C
Charles EnglishAug 4, 2025
What to do if my INFOSEC E3 Pro RT is overloaded?
- Y
  Yesenia PopeAug 4, 2025
  If your INFOSEC UPS alarm beeps twice every second and the LCD display flashes, it means the UPS is overloaded. Remove some of the connected devices from the UPS output. This issue can also occur when devices connected to the UPS are fed directly by the electrical network through the Bypass. Remove excess loads from the UPS output. If the UPS is locked on Bypass mode after repetitive overloads, remove excess loads, then shut down the UPS and restart it.
T
Tristan GordonAug 9, 2025
What to do if my INFOSEC UPS shows fault code 14?
- M
  morganteresaAug 9, 2025
  If your INFOSEC UPS shows fault code 14, the icon lights on the LCD display, and the alarm beeps continuously, it indicates that a short circuit occurred on the UPS output, causing the UPS to shut down automatically. Check the output wiring and ensure that none of the connected devices are in a short circuit status.
M
milesmichaelAug 14, 2025
Why is my INFOSEC E3 Pro RT UPS battery backup time so short?
- A
  Alan HardinAug 14, 2025
  A shorter than expected battery backup time on your INFOSEC UPS can be due to a few reasons: * The batteries may not be fully charged. To resolve this, charge the batteries for at least 7 hours and then check their capacity. * There may be a battery defect.
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Mr. Raymond Mcgrath DVMAug 19, 2025
What does fault code 43 mean on my INFOSEC E3 Pro RT?
- J
  Joseph ColeAug 19, 2025
  If your INFOSEC UPS displays fault code 43, the icon lights on the LCD display and the alarm beeps continuously, it means the UPS has been overloaded for too long and has become faulty, causing it to shut down automatically. Remove excess loads from the UPS output and restart it.

INFOSEC E3 Pro RT Specifications

General

Output Power Capacity	2700 W
Input Voltage	230 V
Output Voltage	230 V
Number of Outlets	8
Waveform Type	Sinewave
Output power factor	0.9
Frequency	50/60 Hz
Operating Temperature	0-40°C
Humidity	0-95% non-condensing
Power Rating	3000 VA
Battery Type	Sealed Lead Acid
Battery Runtime	Up to 10 minutes at full load
Form Factor	Rack/Tower
Topology	Line Interactive
Communication Interface	USB, RS-232
Storage Temperature	-15°C to 45°C