What to do if INFOSEC UPS fault code 43 is shown due to an overload?
If the INFOSEC UPS shuts down due to an overload, remove some of the devices connected to the UPS output and then restart the UPS.
What to do if INFOSEC UPS fault code 14 is shown and alarm is continuously sounding?
If the INFOSEC UPS shuts down because of a short circuit, examine the output wiring and check the devices connected to see if any are causing a short circuit.
What to do if the overload icon is flashing on my INFOSEC UPS?
If the INFOSEC UPS is overloaded, disconnect some of the devices drawing power from the UPS output.
Why is the battery backup time shorter than nominal value on my INFOSEC UPS?
If the backup time of your INFOSEC UPS is shorter than expected: * Charge the batteries for at least 5 hours, then check the capacity. * If the issue continues, it may indicate defective batteries. Contact your dealer to replace the battery.
How to fix line and neutral conductors reversed on INFOSEC UPS?
If the line and neutral conductors of your INFOSEC UPS input are reversed, rotate the mains power socket by 180° and then connect it to the UPS system.
How to disable EPO function on INFOSEC UPS?
If the EPO function is activated on your INFOSEC UPS, set the circuit in the closed position to disable the EPO function.
Why is there no indication on my INFOSEC UPS even though the main is normal?
If there is no indication and alarm on your INFOSEC UPS, even when the main power is normal: * Check if the input power cord is firmly connected to the mains. * Ensure the AC input power cord is correctly plugged into the AC input.
What to do if the fan is locked on INFOSEC UPS?
Check the fans of your INFOSEC UPS. If they are not working properly, notify your dealer.
Hazards and precautions related to electric shock from the UPS unit.
Guidelines on what to connect and not connect to the UPS for safe operation.
Information and precautions regarding the UPS batteries.
Steps for connecting battery wires and physical installation of the UPS.
Initial setup steps for the UPS, including input connection.
Procedure for powering on the UPS and installing management software.
Step-by-step guide for replacing the UPS batteries.
Explanation of the functions of the UPS control buttons.
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General