What to do if the FAULT led lights and audible alarm beeps every second on my INFOSEC UPS?
If the “FAULT” LED is illuminated and the alarm beeps every second, it indicates an overload. To resolve this, remove some of the devices connected to the INFOSEC UPS.
Why is the emergency supply period shorter than nominal value on my INFOSEC E 4?
If the emergency supply period of your INFOSEC UPS is shorter than expected, it could be due to batteries not being fully charged or defective batteries. Charge the batteries for at least 8 hours and then check their capacity. If the problem persists, you should consult your dealer.
What does it mean when the INVERTER led lights up and an audible alarm beeps every 4 seconds on INFOSEC E 4 UPS?
When the “INVERTER” LED lights up and the alarm beeps every 4 seconds on your INFOSEC UPS, it means the main power supply has failed. The UPS has automatically switched to battery mode. Note that the audible alarm will beep every second when the battery is almost empty.
What to do if the FAULT led lights up and the alarm is continuously beeping on my INFOSEC E 4 UPS?
If the “FAULT” LED is lit and the alarm is continuously beeping on your INFOSEC UPS, it indicates a UPS fault. You should notify your dealer.
How to troubleshoot no indication on INFOSEC E 4 UPS even when connected to mains?
If your INFOSEC UPS shows no indication and there is no audible alarm even when connected to the mains power supply, the cause might be no input voltage. Check the building wiring outlet and the input cable.
What to do if ON LINE and BY-PASS led light up even though the power supply is available in INFOSEC E 4?
If the “ON LINE” and “BY-PASS” LEDs are illuminated on your INFOSEC UPS, even when the power supply is available, the inverter may not be switched on. Press the On-Switch “I.”
What does it mean when FAULT led lights, BAT led blinks and an audible alarm beeps every second on INFOSEC E 4 UPS?
If the “FAULT” LED is lit, the “BAT.” LED is blinking, and the alarm is beeping every second on your INFOSEC UPS, it suggests that the charger or batteries are damaged. You should notify your dealer.
Why is the ON LINE led blinking and BAT led lights up on my INFOSEC E 4?
If the “ON LINE” LED blinks and the “BAT.” LED lights up on your INFOSEC UPS, it indicates that the input power and/or frequency are out of tolerance. Check the input power source and inform your dealer if necessary.
Why is the ON LINE led blinking on my INFOSEC E 4 UPS?
If the “ON LINE” LED is blinking on your INFOSEC UPS, it means the line and neutral conductors have been reversed at the input of the UPS system. Rotate the mains power outlet by 180° or connect the UPS system.
Instructions for safely transporting the UPS unit using original packaging.
Guidelines for proper UPS system setup, including acclimatization and environmental conditions.
Advice on connecting equipment, cable placement, and earthing for safe UPS installation.
Procedures for operating the UPS, including connection, disconnection, and safety warnings.
Guidance on maintenance, servicing, and handling faults, emphasizing qualified personnel and electrical hazards.
Explanation of various symbols and notations used throughout the user manual for clarity.
Overview of the double-converter technology used in the E4 On-Line-Series UPS.
Description of the functions of the UPS system's switches and buttons for operation.
Explanation of the different LED indicators on the UPS panel and their meanings.
Instructions for inspecting and controlling the UPS unit upon receipt.
Details on UPS input and output wiring, including specific outlet and terminal block information.
Steps for connecting a computer to the UPS system for monitoring and control.
Information regarding the procedure and duration for fully charging the UPS batteries.
Procedures for turning on the UPS system, with or without utility power.
Method for testing the correct operation of the UPS system.
Instructions for safely turning off the UPS system in different operating modes.
Procedure for connecting and operating external battery packs for extended backup.
A guide to identifying and resolving common problems with the UPS system.
Information on UPS operation and battery replacement, noting no user-serviceable parts.
Guidelines for storing the UPS system, including battery charging intervals.
Detailed electrical input, output, and battery specifications for various UPS models.
Environmental parameters for optimal UPS operation, including temperature and humidity.
Typical battery backup times at different load levels and temperatures.
Physical dimensions and net weight for different UPS models, and compliance standards.
Overview of general specifications for the E4 5000, 6000, and 10000(S) UPS series.
Detailed electrical performance characteristics, including input, output, and overload capabilities.
Recommended operating environment conditions for the higher capacity UPS models.
Procedures for unpacking the UPS, checking contents, and initial inspection.
Important notes for UPS wiring, ventilation, and installation procedures.
Step-by-step guide for connecting external battery packs to the UPS for extended backup.
Information on connecting multiple UPS units in parallel for redundancy and power sharing.
General operational guidance and maintenance overview for the UPS system.
Detailed procedures for turning UPS on/off, including utility and battery power modes.
Operational steps for safely disconnecting and removing a single UPS from a parallel system.
Important warnings and precautions when operating UPS systems in parallel or inverter mode.
Guidance on maintaining UPS batteries, including charging requirements and lifespan.
Critical safety precautions and warnings when handling batteries for disposal or replacement.
A guide to identifying and resolving common problems with the UPS system.
Description of the ON LINE operating mode, including LED indicators and load handling.
Explanation of the Battery operating mode, detailing LED indicators and battery capacity.
Details on the Bypass operating mode, its indicators, and lack of backup time.
Information on the Fault mode, directing users to the Trouble Shooting chapter.
Description of the DB-9 connector pin assignment for RS232 communication.
Details on the optional AS400 interface card and its DB-9 connector pinout.
Information on downloading and features of the UPSurf-Control monitoring software.
Instructions for installing the UPSurf-Control software, including serial number.
Diagram illustrating the wiring configuration for connecting UPS units in parallel.
Diagram showing the layout and labels of the display panel indicators on E4 5000/6000/10000 models.
Table detailing LED displays and alarm warnings for various operating states of E4 5000/6000/10000.
Diagram of the back panel for E4 700, 1000, and 1000(S) UPS models.
Diagram of the back panel for the PEX 2000 UPS model.
Diagram of the back panel for the PEX 2000 S UPS model.
Diagram of the back panel for the PEX 3000 UPS model.
Diagram of the back panel for the PEX 3000 S UPS model.
Diagram of the back panel for E4 5000 and E4 6000 UPS models.
Diagram of the back panel for E4 5000 S and E4 6000 S UPS models.
Diagram of the back panel for the E4 10000 UPS model.
Diagram of the back panel for the E4 10000 S UPS model.
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