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Ingenico group MOVE/5000 User Manual

Ingenico group MOVE/5000
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INGENICO 28-32 Boulevard de Grenelle – 75015 Paris - FRANCE
Tél. +33 (0)1 58 01 80 00 – Fax +33 (0)1 58 01 91 35
www.ingenico.com
MOVE/5000
USER GUIDE
U s e r G u i d e
USER GUIDE
2/28 Copyright © 2012 Ingenico
R11 900017771 000 02 All rights reserved
Contents
1.
Introduction ______________________________________________ 4
2.
Presentation ______________________________________________ 5
2.1. Content of the box ________________________________________________ 5
2.1.1.
Terminal _______________________________________________________________ 5
2.2. Overview of the MOVE/5000 ________________________________________ 6
2.3. Keyboard details and functionality ____________________________________ 8
2.4. Touch panel _____________________________________________________ 8
3.
Use of the terminal _________________________________________ 9
3.1. Switching off the terminal __________________________________________ 9
3.2. Reading card ____________________________________________________ 9
4.
Installation _______________________________________________ 12
4.1. Recommendations _______________________________________________ 12
4.2. USB Terminal connections _________________________________________ 13
4.2.1.
uUSB _________________________________________________________________ 13
4.2.2.
MicroSD Memory Card ____________________________________________________ 13
4.3. Opening trap door _______________________________________________ 14
4.4. SAMs & SIMs ___________________________________________________ 15
4.5. Battery ________________________________________________________ 16
4.5.1.
Main characteristics ______________________________________________________ 16
4.5.2.
Installing the battery______________________________________________________ 16
4.5.3.
Charging the battery ______________________________________________________ 17
4.5.4.
Changing the battery _____________________________________________________ 18
4.6. Paper roll ______________________________________________________ 19
4.6.1.
Mains characteristics of INGENICO paper roll ____________________________________ 19
4.6.2.
Installing paper roll _______________________________________________________ 20
5.
Recommendations _________________________________________ 21
5.1. Safety_________________________________________________________ 21
5.2. Security of your terminal __________________________________________ 22
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Ingenico group MOVE/5000 Specifications

General IconGeneral
Device TypePayment Terminal
ModelMOVE/5000
ManufacturerIngenico Group
Card ReadersEMV
ContactlessYes (NFC)
ConnectivityWi-Fi, Bluetooth, 3G/4G
BatteryRechargeable Lithium-ion
SecurityPCI PTS 5.x

Summary

Introduction to MOVE/5000 Terminal

Content of the Box

Overview of the MOVE/5000 Terminal

Keyboard Details and Functionality

Touch Panel Operation

Terminal Usage

Switching Off the Terminal

Provides instructions on how to power down the terminal.

Reading Card

Explains how to read magnetic stripe and smart cards.

Contactless Card Reading

Terminal Installation

Installation Recommendations

Guidelines for terminal placement and operating conditions.

USB Terminal Connections

Micro USB Connection

Details the micro USB port for PC, charger, or USB key.

MicroSD Memory Card

Instructions for inserting a MicroSD card.

Opening Trapdoor

SIM/SAM Card Installation

Battery Specifications

Installing the Battery

Charging the Battery

Changing the Battery

Paper Roll Specifications

Installing the Paper Roll

General Safety Precautions

Terminal Security Measures

CE Marking Compliance

FCC/IC Compliance

Regulatory Compliance Details

Environmental Compliance

Troubleshooting Guide

Terminal Not Turning On

Steps to resolve issues when the terminal fails to power on.

Card Reading Issues

Solutions for problems with reading magnetic stripe or smart cards.

Printing Problems

Troubleshooting steps for paper printing issues.

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