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Ingenico iCT220 - Helpdesk and Initial Setup

Ingenico iCT220
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Action
Pay Balance Due
With Different Card
Ok Cancel
Action
1 - Credit
2 - Debit
3 - EBT
Enter Sale
Amount
$0.00
Amt = $##.##
Yes No
CASH BACK?
Yes No
CASH BACK
$## $## Other
Press [f1} if paying balance with another card or
cancel [f4] for another form of payment.
CREDIT SALE
CREDIT SALE: Manual (CONTINUED)
Terminal Display
Press
[2] for Debit.
SALE
PIN Pad:
Customer should press [F1] to accept
the charge, or press [F2] to cancel.
PIN PAD
PIN Pad:
Customer selects the Fn button below
the desired cash back amount.
PIN PAD
Key in sale amount and press
[ENTER].
DEBIT SALE
DEBIT SALE
A sale transaction using a debit card. The card must be present and swiped.
Terminal/PIN Pad Display
Swipe customer card. STERLING
PIN Pad:
Customer should press [F1] for Yes or
[F2] for No.
PIN PAD
iCT2XX Retail QRG_V01252013 5 of 19
Action
Total $##.##
Accept Change
Enter PIN
Connecting… Receiving…
Printing…
Action
FORCE MENU
1 - Credit
2 - Pre Auth Completion
3 - EBT
Select search option.
SEARCH MENU
1 - ALL
2 - Reference #
3 - Clerk #
4 - Invoice #
5 - Account #
6 - Cust PO #
7 - RRN
8 - Approval Code
Enter _____
Debit Sale (CONTINUED)
Terminal/PIN Pad Display
(No action while processing)
DEBIT SALE
SEARCH MENU
Key the related information and press [ENTER].
Terminal Display
FORCE SALE
Perform a force sale when the terminal cannot reach the host to authorize a
transaction, or to finalize a Pre-Auth transaction. Contact the voice authorization center for an
authorization code, and then force the transaction.
PIN PAD
PIN Pad:
Customer will key in PIN and press
[ENTER].
Press [3
]
for Force.
STERLING
Press
[1] for Credit or [2] for a Pre-Auth
Completion.
PIN Pad:
Customer should press [F1] to accept,
or press [F4] to change.
PIN PAD
iCT2XX Retail QRG_V01252013 6 of 19

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