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Ingenico iWL Series User Manual

Ingenico iWL Series
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INSTALLING AND INITIALIZING
THE ACKROO GIFT AND LOYALTY POS APPLICATION
ON INGENICO iWL SERIES TERMINALS
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Ingenico iWL Series Specifications

General IconGeneral
BrandIngenico
ModeliWL Series
CategoryPayment Terminal
LanguageEnglish

Summary

Button Functions

F1-F4 Variable Keys

Describes the function of the variable keys F1 through F4.

F Button Function

Explains the function of the F button for accessing menus and text input.

# Button Function

Details the function of the # button for accessing the Admin menu.

Cancel Button Function

Describes the function of the Cancel button to stop current activity.

Clear/Back Button Function

Explains the Clear/Back button's role in stopping and restarting activities.

Enter Button Function

Details the Enter button's function for confirmation and continuation.

Before You Begin

Terminal Model Verification

Verify the point of sale terminal is an Ingenico iWL220.

Internet Connectivity Check

Ensure your terminal is connected to the Internet.

Ackroo Welcome Kit USB Key

Confirm your Ackroo Welcome Kit includes a USB key.

Close Open Batches

Complete manual settlement to close any open batches.

Pre-loaded Application Versions

Ensure TSA, Chase, and Core App meet minimum system requirements.

Installation and Initialization Procedure

Power Down Terminal

Power down the terminal by pressing Clear/Back and # buttons simultaneously.

Connect USB Dongle and Key

Attach the USB-to-micro-USB dongle and then the USB key.

Power Up Terminal and Access USB Storage

Power up, press and hold [F4] until USB MASS STORAGE appears.

Launch Ackroo Application

Launch Ackroo from the Third Party menu after reboot.

Terminal Activation

Retrieve activation code from pin.ackroo.com and enter the PIN.

Troubleshooting

Third Party Menu Not Visible

Update Chase or Core App if Third Party menu is not visible.

NETWORK ERROR on Ackroo Launch

Ensure terminal is plugged into high-speed internet service.

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