For all Merchant Related Queries contact Standard Bank Merchant Solutions
on 086 100 1200
Hours of operation and support
Monday to Friday 7am to 8pm
Saturday, Sunday and Public Holidays 8am to 8pm
Visit our website: merchantsolutions.standardbank.co.za.
11. WHAT IS A FALLBACK TRANSACTION?
Contact Details, Hours of Operation
and Support
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A fallback transaction is processing of a POS device transaction by magnetic strip
technology where chip technology is not available or working. Unless this functionality
has been enabled on your POS device, avoid processing fallback transactions. If you
do, you accept the increased risk that such POS transactions can be charged back to
you and that you shall be fully liable for such chargeback transactions.
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SBSA 276501 - 9/18
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