APRIL 2020 • REVISION 4.0 INSTRUCTION MANUAL
35
ISSUES
Issue On-screen description Explanation Possible solutions and advice
0
The vapour humidity
stabilised below an
acceptable level.
- Check H
2
O
2
levels. When
safe, ensure you have
removed curtains, closed
windows, turned o air-con,
securely sealed all vents and
windows. Then try again.
The vapour humidity
stabilised, but below an
acceptable level for
a successful process.
This may occur if the
room is too large, or
absorbent materials have
been left in the room, or
if the room is not set-up
quite right.
When deactivation has completed, and it is safe to enter,
please check:
• Curtains and other materials are removed
• The room volume is <170m
3
• The room temperature is not high. If so, temporarily ventilate
the room.
• Whether vapour is being sucked into the ventilation.
Sometimes air conditioning is so powerful it makes it diicult
to create an accurate and tight seal: if so, turn the air-con o.
• Windows are closed and sealed and all ventilation is tightly
sealed with VentCap.
Prepare room again and run process again.
1
Unexpected error. An unexpected and
unknown system failure
has occurred.
Please contact Inivos quoting Issue 1 to arrange system swap
while it is repaired by us.
Please note, if the error occurred before the system started to
inject H
2
O
2
vapour it is safe to enter and remove the system.
Otherwise, you must wait for H2O2 levels to drop below
1ppm - measure H
2
O
2
using the portable gas detector before
entering to remove equipment.
2
There is a software issue. There is a problem with
the configuration file.
Please contact Inivos quoting Issue 2 to arrange system swap
while it is repaired by us.
3
There is an error with the
bottle door.
The bottle flap/door got
stuck, or is otherwise not
functioning correctly.
If a new ProXcin cartridge is required, the door automatically
opens when your Operator card is presented. If the door has
been manually forced open it can damage the mechanism
and will need to be repaired by Inivos. If this is what has
happened contact HS for swap and repair quoting Issue 3.
4
The new bottle of ProXcin is
not draining.
- Check for leaks. If no
leaks, turn main unit o
and on again, present and
hold card until door opens
automatically. DO NOT force
the door open. Check bottle
is pushed down firmly and
cap is loosened.
The ProXcin bottle is not
draining into the tank
properly.
Turn the main unit o/on again. Check:
• Are there any leaks on the floor? Is so, please contact Inivos
quoting issue 4 + leak for swap and repair. If there are no
leaks, please check:
• LEDs are changing from RED to BLUE
• If the bottle has been pushed down hard enough and cap
loosened to release the vacuum. Also try lifting the bottle
slightly then push down again firmly.
7
There is a fan error. One of the fans is not
working.
Please contact Inivos quoting Issue 7 to arrange system swap
while it is repaired by us.
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