5 Troubleshooting
 
5
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During Startup Fault Symptom Cause Conrming Methods
Input torque 
reference
Servo motor does 
not rotate.
Internal torque 
reference (H0B-02) 
is 0.
AI wiring is incorrect.
When AI is selected to input torque reference, 
check whether polarity of input signal is reverse.
Selection of torque reference is incorrect.
Check whether H07-02 (torque reference source) 
is set correctly.
Torque reference is not input.
1. When AI is selected to input torque reference, 
check whether AI related parameters in group 
H03 are set correctly rst. Then check whether 
input voltage is correct by observing voltage on 
oscilloscope or reading the value of H0B-21 or 
H0B-22.
2. When digital setting is used to set torque 
reference, check whether H07-03 (keypad setting 
value of torque reference) is set correctly.
3. When serial comms. is used to set torque 
reference, check whether H31-11 (torque reference 
set via communication is set correctly.
Servo motor 
rotates in reverse 
direction.
Internal torque 
reference (H0B-02) 
is negative.
1. When AI is selected to input torque reference, 
check whether polarity of external voltage input 
signal is reverse. You can conrm it by using an 
oscilloscope or viewing H0B-21 or H0B-22.
2. When digital setting is used to set torque 
reference, check whether H07-03 (keypad setting 
value of torque reference) is smaller than 0.
3. When serial comms. is used to set torque 
reference, check whether H31-11 (torque reference 
set via communication) is smaller than 0.
4. Check whether DI function FunIN.25: ToqDirSel 
(torque reference direction) has been allocated 
and whether logic of corresponding DI is valid.
5. Check whether H02-02 (rotation direction 
selection) is set correctly.
Servo motor can rotate after preceding fault is removed.
Servo motor 
jitters at low 
speed.
Motor speed is not 
steady.
The gain is set 
unreasonably.
Perform automatic gain tuning.
Motor shaft 
vibrates left and 
right.
The load inertia ratio 
(H08-15) is too large.
If servo motor can run safely, perform inertia auto-
tuning and perform automatic gain tuning.